The Rookery Medical Centre
The Rookery, Newmarket, Suffolk, CB8 8NWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very Good Practice
Rated 5 stars out of 5
by Bernadette Gibbons - Posted on 07 May 2024
Phoned The Rookery at 8.40a.m. asked to go on the Triage List, explained my problem and was asked if I could get to the surgery to see a Doctor at 9.20 a.m. Excellent service! This is not a one off, my husband and I are always very happy with the service we receive from all of the caring staff at the Rookery Medical Practice.
Visited May 2024
Review titled The Rookery Medical Centre
Replied on 07 May 2024
Dear Mrs Gibbons Thank you so much for your kind words and positive comments. I am so glad that you were dealt with professionally and promptly and have had good service from the Practice. Thanks again for taking the time to pass on your thoughts - I will be sure to relay them to the whole Practice team. Best wishes Scott (Practice Manager)
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Review titled Good service today
Rated 4 stars out of 5
by Tony White - Posted on 09 April 2024
I needed to request an urgent appointment today. Telephone was answered quickly and my request was dealt with pleasantly and efficiently. She phoned me back to confirm details and I was able to see my usual GP. Thank you all. I would have liked to particularly commended the receptionist who dealt with me but apparently I am not allowed to name names, but thank you O….ia!
Visited April 2024
Review titled The Rookery Medical Centre
Replied on 15 April 2024
Dear Tony, Many thanks for taking the time to leave the Practice such a positive review. It is very much appreciated and I will be sure to pass it onto the rest of the team. Best wishes Scott (Practice Manager)