The Saltaire & Windhill Partnership - Cliffe Avenue
Cliffe Avenue, Baildon, Shipley, West Yorkshire, BD17 6NXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Richard Taylor - Posted on 11 May 2023
When ever you ring for an appointment or advice you can not get through. You do not publish your e-mail address so how do I contact you.
Visited May 2023
Review titled The Saltaire & Windhill Partnership - Cliffe Avenue
Replied on 25 July 2023
Dear Mr Taylor, I am sorry that you have had cause to complain about our services. Our telephone lines are extremely busy and patient demand is high. I appreciate this is frustrating. We do offer alternative ways to contact us for consultations or feedback to alleviate the pressure on our telephone lines and this information is featured on our website - saltairewindhillGP.org Please do not hesitate to contact us further if we can be of assistance. Catherine Smith, Business Manager
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Review titled Gone downhill
Rated 1 star out of 5
by Andy - Posted on 22 May 2024
Can't get an appointment when you need an appointment, can't get monthly medication without a review appointment and they expect you to jump the same day even though you have plans to do appointment . Also some of there receptionists have no customer service skills.
Visited May 2023
Review titled The Saltaire & Windhill Partnership - Cliffe Avenue
Replied on 22 May 2024
Dear Andy, I am very sorry that you have had cause to complain about our services. We are always happy to respond to complaints raised and would encourage you to contact our Patient Services Manager to discuss and resolve the matter. Catherine Smith, Business Manager
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Review titled Excellent surgery
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2022
I called for appointment first day after Christmas and was given appointment within the hour. The doctor was very thorough with examination and questions. Prescribed medication and arranged xray same day at St Lukes.
Visited December 2022
Review titled The Saltaire & Windhill Partnership - Cliffe Avenue
Replied on 03 January 2023
Thank you for taking the time to share your experience with the Practice. I am pleased you found our services helpful and will share your comments with our wider team. Catherine Smith, Business Manager