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The Saltaire & Windhill Partnership - Saltaire

Richmond Road, Shipley, BD18 4RX

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Saltaire & Windhill Partnership - Saltaire.


Reviews

Displaying 1 to 3 of 3

  1. Review titled Last Minute Appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 20 December 2024

    I called the GP at 15:40 they gave me a last minute appointment for 16:00. I got there at 16:04 due to traffic and they refused to see me. When I got there the receptionist said they shouldn't have given you an appointment for that time. Then told me the next available appointments are in January. There weren't any other people in the surgery waiting either so the doctor could have seen me.

    Visited December 2024

    Report as unsuitable

    The Saltaire & Windhill Partnership - Saltaire has not yet replied.


  2. Review titled Disappointing.

    by Anonymous - Posted on 26 April 2024

    I went to this GP a while ago after experiencing heavy periods and severe pain for years - I initially got put on hormone tablets to 'solve' the pain (and by solve, this is still an ongoing issue). Not only have I been on 4 different brands and have switched tablet types, I was referred for an ultrasound and told there was nothing wrong, even though this pain is a recurrent issue, with back pain, has nearly made me pass out and has made me sick on many occasions - the symptoms could go on. Instead of a follow up appointment after the referral, I was told the results over the phone, with no solution to my issue, and that sometimes 'women just have a heavy period' - is pain that leads to nearly passing out normal? Is overheating and going into a cold sweat normal? I'm nowhere near menopausal age. I feel like I've been fobbed off too many times and have contemplated switching practices, I don't feel listened to, and feel like nothing will ever get done about this.

    Visited April 2023

    Report as unsuitable

    Review titled The Saltaire & Windhill Partnership - Saltaire

    Replied on 29 April 2024

    Dear patient, I am so sorry to hear of your issues and would urge you to contact the Practice by telephone or our PATCHS service to speak to a GP to discuss this matter further. Catherine Smith, Business Manager

    Report as unsuitable


  3. Review titled Excellent specialist GP service

    Rated 5 stars out of 5

    by MJ Kenyon - Posted on 01 March 2023

    Econsult worked well for me to request treatment for a skin problem which had recurred after a ten-year gap An appointment was arranged quickly with the same specialist GP, who was able to check my records. I received treatment along with helpful advice about a possible alternative treatment if needed.

    Visited March 2023

    Report as unsuitable

    Review titled The Saltaire & Windhill Partnership - Saltaire

    Replied on 01 March 2023

    Thank you so much for this positive feedback. We appreciate you taking the time to review our services and we are pleased you found our services helpful. This review has been shared with our wider team. Catherine Smith, Business Manager

    Report as unsuitable