The Sidings medical practice
Sleaford Road, Boston, Lincolnshire, PE21 8EGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Bad reception team
Rated 1 star out of 5
by Anonymous - Posted on 10 June 2024
After almost two weeks final had chance to book appointment online, unfortunately in half way to writing my problem somebody kik me off and the system showed offline. Why they play with the patient? How we can report this problem to management when on GP website is not side to do complain.
Visited June 2024
The Sidings medical practice has not yet replied.
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Review titled Substandard service
Rated 1 star out of 5
by Cec - Posted on 19 June 2024
I was seen by a nurse at the Sidings today who was absolutely horrible. At the start of the consultation she printed a letter and shoved it under my nose accusing me of missing an appointment with a consultant, which was not true and was evidenced in the second page of the same letter- she did not apologise for this. She was dismissive of my health complaints and told me to be quiet so she could could type... she did not offer any help with my actual problem today and simply decided to write to my consultant- passing the buck! When i enquired if she could at least do some bloods or anything else to help me while i am waiting to see a consultant, which can take months, she walked towards the door and opened it saying she had other people to see and told me to leave while disclosing medical info about me in front of other patients waiting outside the door! I suffer from multiple chronic long-term conditions and am under the care of various consultants. However, when unwell there's no one else i can go to other than my GP surgery but it seems they do not care at all! the management of patients with long term conditions is appalling at the Sidings now.
Visited June 2024
The Sidings medical practice has not yet replied.
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Review titled Reception team
Rated 2 stars out of 5
by Anonymous - Posted on 09 June 2024
problem with registration. the ladies at registration don't answer the phone. The answering machine says to make an appointment online, but they are always offline. when I try to register for a selected doctor, I get information that there are no more places available, and I was second in line and the system was offline. Ladies lie, it's unpleasant.
Visited June 2024
The Sidings medical practice has not yet replied.
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Review titled Infected wound and still told to call back tomorrow….
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2023
Have recently had an operation and one of my incisions is infected and painful - tried to get an urgent appointment but told to ring back tomorrow - just got to hope it doesn’t go sceptic in the meantime. This surgery needs to be investigated before there is a serious incident!
Visited May 2023
The Sidings medical practice has not yet replied.
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Review titled Lovely Nurse
Rated 3 stars out of 5
by Annice Gardner - Posted on 13 March 2024
13.03.23 Attended today for a blood test. The nurse was early, down to earth and friendly. I didn't feel rushed or have questions fired at me. Blood tests were done very quickly and efficiently.
Visited March 2023
The Sidings medical practice has not yet replied.
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Review titled Completely incompetent
Rated 1 star out of 5
by Shaun Oldham - Posted on 17 January 2023
I have been registered at The Sidings for around three years now and can honestly say that this is the worst medical practice I have ever dealt with. Every single time I have an appointment scheduled, there is an issue. Today I had a phone call scheduled with the GP at 12:40 to review my medication. It is now 2:30pm and I have still received no call. This happens every time I have a telephone appointment scheduled. When you call the surgery to chase up this issue, you will be told that they ‘tried to call you but there was no answer’, even though my phone has been next to me, on loud, with full signal, since 12:00 and I have no missed calls. Physical appointments aren’t much better. My last appointment was booked completely incorrectly so I turned up in person as the letter stated, to be told it should have been a telephone appointment so I should go home and they will call me. The exact same scenario happened as it did today. If you are looking for a GP surgery in Boston, please steer clear of this place.
Visited January 2023
The Sidings medical practice has not yet replied.
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Review titled Appointments
Rated 1 star out of 5
by Anonymous - Posted on 02 August 2022
After years of waiting on the end of a phone to be told by receptionists that the practice has no available appointments and to ring back at 8 am the following morning, refusal has become an online event. I have finally succeeded in obtaining the necessary details to open an account with something called Evergreen. This apparently is the only means of booking an appointment with a clinician as of 2 August 2022. Obtaining the necessary details took two telephone calls with a total duration in excess of 66 minutes. The second of these calls was necessary because the practice manager failed to send what was needed the first time I called. Having finally gained access to Evergreen, I attempted to book an appointment with a clinician and found, to no great surprise, that there aren't any.
Visited August 2022
The Sidings medical practice has not yet replied.