The Slieve Surgery
2 The Slieve, Handsworth Wood, Birmingham, West Midlands, B20 2NRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2023
I am really happy with the support received from one of the receptionists every time I have to call to book an appointment. It is a daunting experience and she makes it easy every time. Her calm manner and patience reduce the stressful experience. She has always been kind and very responsive on the phone, and for that, I am very grateful :) Thank you!
Visited January 2023
Review titled The Slieve Surgery
Replied on 25 January 2023
Dear Patient Thank you for your kind words. We appreciate your feedback and are glad you are happy with the service you provided. Thank you for taking the time to leave a comment on our page. The Slieve Surgery
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
I forgot about calling at 8am due to morning rush, called at 10am, got through almost immediately with no wait. Requested an appt with a female doctor and they gave me a f2f one within the hour. Got to the surgery and was called in at my exact appt time no additional waiting. Doctor spent a good enough time with me as well, thorough assessments and outcome to send for further tests. Was really happy with the compassion and positive service I received.
Visited January 2023
Review titled The Slieve Surgery
Replied on 23 January 2023
Dear Patient Thank you for taking the time to leave a comment on our NHS Choices page. We appreciate your feedback and are pleased to hear of your positive experience with the practice. We are glad you are happy with the service we provide here at the Slieve as we try our very best to help as much as we can. The Slieve Surgery
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Review titled 2 the Slieve Surgery were fantastic
Rated 5 stars out of 5
by Peter Sweeney - Posted on 22 November 2022
I cannot recommend the care given by this practice enough. They went out of their way to support our mother in getting our father into a nursing home close to their home. All the support services including District nurses / Palliative care nurses, the main GP at the Slieve Surgery and their Pharmacist could see that my mother could not cope with our fathers care and they shifted the earth and seas to get our father into a nearby nursing home so my mother could have respite and visit him easily. Thank you so much all the staff at the Slieve Surgery, there is no doubt in my mind that my mother would not have survived much longer in the care situation at home if the support given by this Surgery had not successfully procured a place at their local nursing home.
Visited November 2022
Review titled The Slieve Surgery
Replied on 23 November 2022
Dear Patient Thank you for taking the time to leave a comment on our NHS Choices page. We appreciate your feedback and are pleased to hear of your positive experience with the practice. We are glad you are happy with the service we provide here at the Slieve as we try our very best to help as much as we can. The Slieve Surgery
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Review titled Got through and cut off 3 times
Rated 2 stars out of 5
by Zoe - Posted on 18 October 2022
I have tried to contact the surgery by telephone today to get some test results and managed to get through 3 times and was waiting in a queue, but then was cut off 3 times. I have called for the test results after 1pm as requested, but have not been able to get my results due to this issue.
Visited October 2022
Review titled The Slieve Surgery
Replied on 19 October 2022
Dear Patient, I am very sorry to hear that you have had problems with our surgery. We will look into this to rectify any problems with our phone lines. Once again, I apologise to any inconvenience we have caused. The Slieve Surgery.
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Review titled A Brilliant Practice
Rated 5 stars out of 5
by KMK - Posted on 14 November 2022
One of the nurses at this practice encouraged me to start having therapy, which has helped me immensely. I honestly couldn’t recommend this practice enough - I have so much trust in the staff, but particularly in the nurse who helped me. Thank you.
Visited October 2022
Review titled The Slieve Surgery
Replied on 16 November 2022
Thank you for taking the time to leave a comment on our NHS Choices page. We appreciate your feedback and are pleased to hear of your positive experience with the practice. We try our very best to help and provide a good standard of service. Thank you. The Slieve Surgery
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Review titled One of the best!
Rated 5 stars out of 5
by MFB - Posted on 31 August 2022
This setting has outstanding admin staff at the reception desk who care about their work. They are personable, friendly, patient and helpful. They work under pressure like all NHS settings in the current climate and work tirelessly for the benefit of patients as do the nurses and doctors. The admin staff are an effective cohesive team who reflect the ethos of the Practice and have a significant role in setting and maintaining the ethos. All the other staff I have met or spoken to over the phone in the Practice including doctors, nurses and others, strive to provide the best possible service under extraordinary challenging times. As a patient I appreciate their thoughtfulness. I understand that I am not allowed to name individuals on the NHS website. The staff who maintain the excellent indoor and outdoor environments make this Practice a welcoming setting. The staff in this Practice have a passion for excellence and clearly understand the significance of corporate responsibility and its positive impact on patients like me and themselves. I note the range of services available to patients and wonder how they manage this additional workload..... An impressive team of professionals led by an equally impressive leader.
Visited August 2022
Review titled The Slieve Surgery
Replied on 19 October 2022
Thank you for taking the time to leave a comment on our NHS Choices page. We appreciate your feedback and are pleased to hear of your positive experience with the practice as we try our very best to help as much as we can.
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2022
Dr was extremely helpful throughout kept in constant contact Friendly receptionist who didn’t ask too much but just relevant questions
Visited August 2022
Review titled The Slieve Surgery
Replied on 19 October 2022
Dear Patient Thank you for your kind words. We are glad you are happy with the service we provide here at the Slieve as we try our very best to help as much as we can. The Slieve Surgery
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Review titled Doctor very rude
Rated 1 star out of 5
by Anonymous - Posted on 15 August 2022
The doctors phone back as made an appointment and I must say he was very rude. Don’t have no time for me and very short. I have lost all confidence in this doctors surgery.
Visited August 2022
Review titled The Slieve Surgery
Replied on 19 October 2022
Dear Patient, I am very sorry to hear that you have had problems with our surgery. If you would like to discuss further, please contact the surgery and ask to speak to the practice manager. Once again, I apologise to any inconvenience we have caused. The Slieve Surgery.
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Review titled Great staff
Rated 4 stars out of 5
by Anonymous - Posted on 07 July 2022
I saw one of the practice nurses for a sensitive condition and she was so gracious and made me feel really comfortable despite my embarrassment. Really helpful and knowledgeable, her efforts to put me at ease were very much appreciated. Many thanks! The reception desk staff were also very friendly.
Visited July 2022
Review titled The Slieve Surgery
Replied on 19 October 2022
Thank you for taking the time to leave a comment on our NHS Choices page. We appreciate your feedback and are pleased to hear of your positive experience with the practice