The Spitalfields Practice
20 Old Montague Street, London, Greater London, E1 5PBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Worst GP surgery ever
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2022
Fail to send my repeat prescription to my pharmacy every month. When pertained the medication in the first place I wasn’t seen in person and I had to ask what dosage they were putting me on. Lack of information. Receptionist is rude. Had a telephone conversation with someone while talking to me at the same time. When I was advised by 111 to ask them for a telephone assessment, they couldn’t care less and just told me they had nothing available. I was scarily Ill. I have asthma and anxiety and depression. Not once was nay treatment offered to me. I feel scared to even belong to this practice for my own health. After reading previous reviews I’m concerned that this place is even still open.
Visited October 2022
Review titled The Spitalfields Practice
Replied on 23 June 2023
Dear Patient, Thank you for taking the time to post your feedback. We are very sorry to hear that your experience with us was not up to your expected standard and we would like the opportunity to investigate the matter you have raised in more detail so that we can give you a full response. Please contact the Practice Manager so that we can get a clearer understanding of what happened. We apologise for any distress that may have been caused.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 28 September 2022
I request my repeat prescription from my local pharmacy. This is some 2/300 yards from my home. I am seventy years old and find it difficult to walk far. For the umpteenth time this surgery has failed to send the script to the pharmacy and I have to go and collect it from the surgery. I find the service very poor.
Visited August 2022
Review titled The Spitalfields Practice
Replied on 04 October 2022
Dear Patient, thank you for your feedback. We are sorry about your experience, please can you contact the surgery and speak to the Practice Manager with the specifics of your complaint.