The Tudor House Medical Centre
1 Chalkhill Road, Wembley, Middlesex, HA9 9DSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really bad communication
Rated 1 star out of 5
by Anonymous - Posted on 07 January 2025
Very bad communication with the patient I did the results in November and to this day I am waiting for contact to discuss them where earlier after about a week I booked my meeting in this matter. I have been complaining about certain ailments for a few years and zero referrals to specialists and I feel worse and worse. Very sad
Visited November 2024
The Tudor House Medical Centre has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Beverley Channer - Posted on 24 August 2024
Polite efficient Admin Staff observed efficient and polite way she dealt with wheelchair user patient. When it was my turn to be seen she dealt with me efficiently also
Visited August 2024
The Tudor House Medical Centre has not yet replied.
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Review titled Great Team
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2024
Communication on the phone with Ms Tr has been fantastic. Had 2 encounters this month & she has been swift & always on to the mark with her capabilities. My issue was highlighted with priority & was given the best possible outcome. Always assuring & going an extra mile. Thankyou Tr & Tudor House team
Visited July 2024
The Tudor House Medical Centre has not yet replied.
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Review titled Friendly and efficient as usual
Rated 5 stars out of 5
by Pam Laurance - Posted on 13 May 2024
Friendly and efficient as usual!! Setting up two appointments for me. And that's even though it is a Monday morning and they are very busy.
Visited May 2024
The Tudor House Medical Centre has not yet replied.
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Review titled Morning Receptionist fantastic
Rated 4 stars out of 5
by Anonymous - Posted on 09 January 2024
The morning receptionist is fantastic. Anytime I have spoken to her she is always happy to help and get things sorted! When I hear her voice I feel a relief because I know my query will be dealt with accordingly and professionally.
Visited January 2024
The Tudor House Medical Centre has not yet replied.
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Review titled Usually excellent but...
Rated 5 stars out of 5
by Pam Laurance - Posted on 25 August 2023
I really like this practice. All the staff are generally warm, efficient and helpful. And you can get an appt very quickly when its needed. But there could be a bit of an improvement re information when I have a blood test as is recommended when taking apixaban. Nurse did not know what she was supposed to test. I have now read it on the on the medicine pack and noted it in my diary.
Visited August 2023
The Tudor House Medical Centre has not yet replied.
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Review titled Wonderfully caring
Rated 4 stars out of 5
by Anonymous - Posted on 29 August 2023
I went in to see a GP,a physiotherapist and a nurse which the very kind and helpful morning receptionist was able to arrange for me. I was very anxious and concerned yet all of the above in different ways were able to put me at ease. I'm well aware that I can't be the first such person (and no doubt I won't be the last either) that they will encounter yet never once did any of them,by words or by actions show any impatience or lack of empathy. I can't thank them enough.
Visited August 2023
The Tudor House Medical Centre has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 21 August 2023
I have never had a single good experience ever since Covid. They have implanted a new method of contact which is e-consult forms. These forms are a waste of time because no one actually contacts you. I have recently filled one and I was not told when someone will call me. Unexpectedly I get a call whilst at work which I miss. There was a text to say someone will call back in 10 mins. I called my manager took a 30 min break but the call never came. Called the receptionist after waiting 35 minutes on hold she told me to just wait. I told her I work I can’t just keep waiting she said if I missed the call again whilst at work to call back the reception. So I got another call an hour later whilst at work so I missed it and I called receptions as advised but she said to wait till end of day. However the text I have received tells me to contact the gp. Their service is terrible. Being sick and having to go through this chaos is a nightmare. This service will make a sick person more unwell. You need to bring some sort of an imporvement because as a patient we don’t have time to take off work for a 5 min conversation. Either book an appointment for a phone call or a face to face. I cannot sit next to my phone the whole day and answer as people work!
Visited August 2023
The Tudor House Medical Centre has not yet replied.
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Review titled Inaccurate information and no appointment
Rated 1 star out of 5
by Shiwang - Posted on 07 August 2023
I have requested medication on 5th august, on Patient Access it’s shows that GP has rejected all of them. This I went to GP and there receptionist told me that it’s been sent to pharmacy. I have ask can I have doctors appointment as I need to talk to about medication then I have been told that appointment is not available and I can get appointment with in-house pharmacist. I found out that only one doctor available at this clinic at given time. which really upset me as I never managed to get single appointment in year, I just wonder if there any good GP near by where I can register. Very disappointed
Visited August 2023
The Tudor House Medical Centre has not yet replied.
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Review titled Best practice
Rated 5 stars out of 5
by Sorina - Posted on 20 June 2023
Morning receptionist is very helpful!Her service is one of the best i have ever encountered! She make sure that everything is in order regardless how busy she is. Thank you so much for you help always.
Visited June 2023
The Tudor House Medical Centre has not yet replied.