The Unicity Medical Centre
159-161 Commercial Road, Portsmouth, PO1 1EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2023
Easy to book an appointment and almost always on the day or within a few days. Staff are friendly too and make the experience easy.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with a good service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
The staff and the GPs seem so relaxed but always professional considering the noise and commotion that often happens just outside the surgery. Also i always manage to get decent appointments unlike other surgeries where they have to wait months!
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
My husband and I both had our Covid and flu jabs.We were in and out within a few minutes and we’re very nice ladies who made us feel very relaxed.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2023
An amazing GP who made sure my prescription was done quikcly and the referral to the hospital was sent extremely quickly. She made me feel heard and gave me hope that my problem will be solved soon. A big thank you to her!
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 11 October 2023
Dear Patient, Thank you very much for you feedback. It is great to hear that you are happy with our service. Your feedback will be passed onto the staff. Many thanks,
Provided by Working Feedback
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 08 October 2023
My appointment was very rushed and then my prescription was not sent through to the pharmacy which meant I had to call and ask for it to be done.
Visited October 2023
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Michael - Posted on 21 October 2023
I came in early for flu and COVID jabs was seen straight away.Jabs explained well put at ease. Surgery immaculately clean and staff pleasant.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Michael, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 13 October 2023
Booked an appointment for mental health review to told a week later it was on the phone rather than face to face. Appointment was meant for 9am, no one rang so I rang the surgery who said “oh phone calls are never on time” and that my slot had been moved to 12:15. I had no correspondence to suggest it had been moved. Received a phone call at 11:30. Phone call in itself was okay.
Visited October 2023
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 23 October 2023
The fact that I called at 8:05am and was placed on a duty list, was messaged by the doctors at 09:10am saying I missed the call that I’ve been waiting for and then told to wait for another call back. Waiting around and missing a whole days work for it to then phone the doctors at 16:35pm saying they close in 25 minutes and is the doctor going to call me; to then be told that the doctor has already marked me down and spoken too and that I’ll have to call back Monday. I’ve been trying to get an appointment for 3 weeks now and the same thing keeps happening. Really helpful, meant to be a GP but haven’t been able to get an in person appointment in ages.
Visited October 2023
Provided by Working Feedback
The Unicity Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
The attention they give and prompt response. Their approach to customers are top notch. I love them all
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
I was very impressed with how quickly I was seen by the surgery, how seriously they took my issue and how they were able to resolve it for me. Thanks very much for your help.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback