The Unicity Medical Centre
159-161 Commercial Road, Portsmouth, PO1 1EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 22 September 2023
The GP was able to confirm that the medication was working as hoped. All without me needing to attend the surgery. The appointment was convenient and took less time than it would to walk from the reception desk to the doctor's office.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you a convenient service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Victoria H - Posted on 21 September 2023
All drs and reception ladies are excellent .they are always very kind and helpful .best im glad i changed to unicity drs surgery gold stars to everyone with my thanks
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Victoria, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 21 September 2023
The staff are so professional and efficient but really personable and kind as well. The only feedback I have is that the new way of having to go in for 1 thing at a time is annoying, I had to take 4 separate appointments to get everything sorted instead of having a slightly longer slot twice, like you have previously facilitated, which was so much more efficient for all and less costly. The things were all connected to 1 medical instance. I appreciate that it may seem easier to have it all divided into clinics, but in the grand scheme of things if this is too rigid it is poor time management for all and now, being on the high street means it costs more to get to you on public transport/ car parking. It would be interesting to know if it increases the chance of people being no shows, I was debating not attending my regular screening because I was reluctant to go all the way back in for something so minor and quick when i had already been in so many times recently.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 27 December 2023
Dear Patient, Thank you for your feedback. Please contact us directly if you would like to discuss this further. Many thanks, Uni-City Medical Centre
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Review titled My experience
Rated 5 stars out of 5
by Anwar - Posted on 22 September 2023
We were 15 mins late because we got lost on the way. The nurse still accommodated us and went out of her way to give the time we needed even though it was quite late (4.30)
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Anwar, Thank you very much for your lovely feedback. It is great to hear that we could accommodate you on this occasion. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Shirley M - Posted on 21 September 2023
Welcoming and friendly reception staff and delighted to have a face to face consultation with doctor
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Shirley, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
This is the best Dr’s surgery! I have been listened to and already feel genuinely supported in the short time I have been registered.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
I was well received and attended to.And the Doctor i met was very good, calm and made sure he attended to all the request i made. Your surgery is the best i have been to since my coming to Portsmouth. I hope you continue to do your good work.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 25 September 2023
Dear Patient, Thank you very much for you feedback. It is great to hear that our Dr was very good, calm and attended to your requests. Your feedback will be passed onto the staff. Many thanks, Sam, Digital and Transformation Support Officer
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 29 September 2023
As a patient it would be great to be seen on time of my appointment instead of being kept waiting .If i am late i miss my appointment also to have a doctor actually listen to you
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 29 September 2023
Dear Patient, Thank you for your feedback. I am sorry to hear that you had to wait to see the clinician for your appointment and that you felt like you had not been listened too. If you would like to discuss this further then please let us know.
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Review titled My experience
Rated 5 stars out of 5
by Karen - Posted on 23 September 2023
Proactive practice, thorough examination, discussion between equals.. good communication and plenty of staff. Clean calm friendly environment
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 25 September 2023
Dear Karen, Thank you very much for you feedback. We are pleased that you found our practice to be proactive and that we have a clean, calm and friendly environment. Your feedback will be passed onto the staff. Many thanks, Sam, Digital and Transformation Support Officer
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 21 September 2023
The physician associate that attended to me didn’t give me time to explain what I was feeling. She was such in a haste to dismiss me. Didn’t feel good after the appointment. She also told me that she going to send stuff for me to read up which I haven’t received till now
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 22 September 2023
Dear Patient, Thank you for the feedback. We are sorry to hear that you have had a poor experience at the practice. If you would like to discuss this further please contact us directly. Thank you Uni-City Medical Centre