The Unicity Medical Centre
159-161 Commercial Road, Portsmouth, PO1 1EAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2023
Due to ADHD medication shortage, I was forced to quit abruptly by the private clinic doing the prescription for me; however, the staff from Uni-City Medical Centre did everything they could to start the Shared Care Agreement process in order to prescribe the medication for me. It took a couple of weeks, but finally they managed to sort this out brilliantly and I have a prescription now. Thank you for your help
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we could help you with your medication issue. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Michael - Posted on 06 October 2023
Both my wife and I came in for covid/flu jabs, we were on time for hers but nearly 2 hours early and i just asked the receptionist if there was any chance and she fitted me in as did all the staff upstairs, brilliant.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Michael, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2023
As ever, fantastic and efficient booking an appointment on the phone. I was given an appointment for that same day and was called to see the advanced nurse practitioner absolutely on time. She was extremely knowledgeable and very helpful and kind.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 11 October 2023
Dear Patient, Thank you very much for you feedback. It is great to hear that you are happy with the service that we are providing. Your feedback will be passed onto the staff. Many thanks, Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Henry M - Posted on 03 October 2023
I was seen quickly and my concerns listened to with empathy. Relevant tests were organised straight away with a follow-up call and appointment organised. I’m grateful to the practice for the care I received.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Henry, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
Timely and efficient use of resources. I called at 09:30, phone appointment at 10:30 and face to face an hour later. Well organised when I arrived and friendly and professional assessment at the practice. Couldn’t be more impressed.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
Very well organised and prepared. In and out almost in time to avoid a car parking fee at the extortionate Cascades car park!
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we are well organised and prepared. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2023
Thorough check-up, listened to what I had to say, actioned request and treated me with dignity and respect throughout. The appointment was positive, as was the attitude of the clinician.
Visited October 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Patient, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Bernard S - Posted on 21 September 2023
The friendly receptionist as soon as you walk in the door. The cleanliness of the whole place it gives a lovely atmosphere and last but not least is the care that is second to none by the doctors and nurses that I have seen.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 23 October 2023
Dear Bernard, Thank you very much for your lovely feedback. It is great to hear that we have provided you with an excellent service. Your feedback will be passed onto the staff. Sam, Digital and Transformation Support Officer
Provided by Working Feedback
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 21 September 2023
I received a phone call at 9:30am 3 weeks after an econsult - while I was at work - and couldn’t answer. I then had a text saying if I wasn’t going to answer I’d have to make another appointment for a phone consultation. I’ve struggled to find a time to even do an econsult because they’re hardly ever available.
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 25 September 2023
Dear Patient, Thank you for your feedback. We are sorry to hear that you are having difficulties with booking appointments and taking telephone consultations due to work commitments. Our e-consult service is currently available Monday- Friday from 6.30am-8.30am and our phone lines are open 8am-12pm, then 2pm- 6.30pm to rebook your appointment. We do offer Saturday clinics with GP's as well. Please call us so that we can help you to resolve this issue or if you would like to discuss this further. Your feedback will be passed onto the Management Team Many thanks, Sam, Digital and Transformation Support Officer
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 21 September 2023
The doctor himself was very helpful however he said he would come back with what I requested a few days later and I’ve heard nothing from the doctors so will need to chase it
Visited September 2023
Provided by Working Feedback
Review titled The Unicity Medical Centre
Replied on 25 September 2023
Dear Patient, Thank you for your feedback. I am glad that you found our doctor to be helpful and we apologise that you have not heard back from them. Please call us to discuss this so that we can help you to chase your request. Many thanks, Sam, Digital and Transformation Support Officer