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The Vale Surgery

Streatham Vale, London, Greater London, SW16 5SE

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Reviews

Displaying 11 to 11 of 11

  1. Review titled Poor Service

    Rated 1 star out of 5

    by Anonymous - Posted on 04 April 2023

    My father’s prescription was requested by the pharmacy a week in advance and was still not issued by the surgery. When I called the surgery , she did not give me a valid explanation to why the medication was not issued, instead she said “everything will be ordered”. When I asked her to go through what she was ordering she stated that she couldn’t because it was closing time. As a NHS staff, I think this reply is disgusting. The reception team need better training on how to talk to patients in a polite manner and make them feel like they’re being cared.

    Visited April 2023

    Report as unsuitable

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