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The Village Practice

115 Isledon Road, London, Greater London, N7 7JJ

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Unsatisfactory service

    Rated 1 star out of 5

    by Ms Welsh - Posted on 09 October 2024

    I called on the 2 Oct 2024 to book an appointment. I was advised to arrange the appointment online. The appointment was booked eventually with the receptionist during my telephone call. By the afternoon I received a call from a member of staff advising the doctor would call me at 5:40 pm (on the day of the call). However, the doctor did not call, and I am still waiting for an appointment. This service is unacceptable, unsatisfactory & upsetting. My health concerns remain, as well as my frustrations with the Village Practice!

    Visited October 2024

    Report as unsuitable

    The Village Practice has not yet replied.


  2. Review titled Bad service

    Rated 1 star out of 5

    by Abi - Posted on 29 March 2023

    I have repeated difficulty with tracking down prescriptions and information from staff at The Village Practice. This time around I was texted to say my prescription would be sent to the pharmacy within 48 hours. After two weeks of checking, I called the practice who told me it was never sent as there had been an electronic fault and instead it was printed and left at reception for me. A message that was never passed on to me. When I went in to pick it up they said it hadn't been printed but it would be sent to my pharmacy urgently that afternoon. It was never sent. I called again in the morning and they said the same thing but it still wasn't sent. It is exhausting to have to keep chasing to receive medication I need and this isn't the first time I've experienced such difficulties. I will be moving to another practice and I advise others to do the same.

    Visited March 2023

    Report as unsuitable

    The Village Practice has not yet replied.