The Village Surgery
113 East Barnet Road, Barnet, Hertfordshire, EN4 8RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic online referral practice
Rated 5 stars out of 5
by Matthew Royle - Posted on 24 November 2023
Filled out online form. I was phoned back later the same day and offered an appointment for the next day. Really simple and efficient process. Dr appointment itself was on time and efficient. Very good Dr patient manner. Clear and concise recommendations. Thank you
Visited November 2023
Review titled The Village Surgery
Replied on 27 November 2023
Dear Matthew, Thank you so much for your positive feedback. We are glad that our online econsultation service worked well for you. Kind regards, Lynn Armstrong Practice Manager
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Review titled Excellent staff
Rated 5 stars out of 5
by Gina Steels - Posted on 18 September 2023
Staff were amazing at helping me get the equipment and information I needed for managing my disabetes, mobility and severe epilepsy. Always polite, friendly, respectful and approachable.
Visited September 2023
Review titled The Village Surgery
Replied on 20 September 2023
Dear Gina, Thank you so much for your lovely kind review. I will feed your comments back to the whole team. With kindest regards, Lynn Armstrong Practice Manager
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Review titled Credit where credit is due
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I’ve been a patient here for 45 years now & although Covid admittedly really messed up appointment times etc, I can honestly say that today I had the fastest, most efficient service from the receptionist & Dr that I can remember. Thank you & keep it up!
Visited June 2023
Review titled The Village Surgery
Replied on 05 June 2023
Dear Patient, Thank you so much for your positive review. We try our best at all times. Keep well, Lynn Armstrong Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
I felt utterly ‘cared for’: all the staff at the practice are pleasant whilst also being extremely professional.
Visited April 2023
Review titled The Village Surgery
Replied on 05 June 2023
Thank you so much for your kind words. We do care for our patients so this means a lot when our patients feel cared for. Keep well, Lynn Armstrong Practice Manager
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Review titled Fabulous staff and service
Rated 5 stars out of 5
by Mia D - Posted on 11 April 2023
Thank you so much Dr s. c for seeing me so quickly and for your kindness and excellent bedside manor ;-) it really is so greatly appreciated, thank you. I would also like to thank the all of receptionists particularly k and m, you are all so lovely i,e you show kindness and compassion and are extremely efficient - Thank you all
Visited April 2023
Review titled The Village Surgery
Replied on 12 April 2023
Dear Mia, Thank you for your kind words. We really appreciate a positive review of our surgery and I will feed this back to the team. Many thanks, Lynn Armstrong Practice Manager
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Review titled Great efficiency and friendly staff. Fabulous Doctors.
Rated 5 stars out of 5
by Andrea - Posted on 13 April 2023
A very caring team. Always answer the phone in good time and available for help. Doctors care is always kind and considerate. Overall a very caring practice.
Visited April 2023
Review titled The Village Surgery
Replied on 17 April 2023
Dear Andrea, Thank you for your kind review. It means such a lot when we receive positive feedback. I will let the team know. Many thanks, Lynn Armstrong Practice Manager
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 April 2023
I am delighted with the care that I have received from The Village Surgery. It has utterly restored my faith in the NHS. With pleasant receptionists, attentive doctors and a brilliant nurse, I really couldn’t recommend this practice highly enough.
Visited April 2023
Review titled The Village Surgery
Replied on 17 April 2023
Dear Patient, Thank you so much for your kind and positive review. I will let the whole team know how happy you are with our surgery. Many thanks, Lynn Armstrong Practice Manager
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Review titled Friendly and helpful receptionist
Rated 5 stars out of 5
by Kay Lee - Posted on 02 March 2023
I have found the receptionist, Kit, very helpful on the phone as well as in person at the reception desk. When I was on the phone she made me feel relaxed and appreciated, which I liked, and she was sympathetic when she listened to my problem. While I was in the waiting room, I noticed she displayed a very caring and friendly manner towards other patients.
Visited March 2023
Review titled The Village Surgery
Replied on 06 March 2023
Dear Kay, Thank you so much for your kind and supportive words, I will feed this back to Kit. Kind Regards, Lynn Armstrong Practice Manager
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Review titled Helpful and very quick response
Rated 4 stars out of 5
by Carla Brand - Posted on 29 March 2023
I called this morning to ask for an emergency repeat prescription for my son - the receptionist I spoke to was extremely helpful and I had a call back within a few hours confirming the doctor had approved the prescription and it had been sent to the pharmacy. Many thanks again for prompt and very helpful service - both receptionist and GP.
Visited March 2023
Review titled The Village Surgery
Replied on 30 March 2023
Dear Carla, Thank you so much for your kind and positive words. I will feed your review back to the team. Keep well, Lynn Armstrong Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Martin Chard - Posted on 17 March 2023
I have had a great experience throughout my 30 years or so, always diligent and willing to go above and beyond, extremely helpful.
Visited March 2023
Review titled The Village Surgery
Replied on 23 March 2023
Dear Mr Chard, Thank you so much for your kind words, we really appreciate it. Keep well, Lynn Armstrong Practice Manager