The Vine Medical Centre
13 Tonbridge Road, Maidstone, Kent, ME16 8RLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring
Rated 5 stars out of 5
by Clive Parlane - Posted on 30 January 2023
My mother recently became a patient of the vine medical centre for a short while when she went into residential care, whilist in care she suffered a stroke and was admitted into hospital where she sadly passed away a few weeks later A few days after her death a GP from the practise rung me up, offering there condolences and asking me how I was and is there anything they could do. It was a very nice thing to do and I was somewhat taken back it was a very nice thing to do and it meant a lot Thank you
Visited January 2023
Review titled The Vine Medical Centre
Replied on 17 February 2023
Dear Clive, We are very sorry to hear about your loss. Thank you for taking the time to pass on your kind comments about your experience with our team here at The Vine Medical Centre. Your comments have been passed onto the whole Practice Team. Best wishes, The Vine Medical Centre
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Review titled Quick response
Rated 4 stars out of 5
by Katharine Browne - Posted on 16 December 2022
I phoned for an online appt having been ill fir 8 days. Sympathetic helpful receptionist who said a medical practitioner would phone back the same day which surprised me. Then I was invited into the surgery for face to face with nurse. Only waited 10 minutes over appt time. Lovely nurse practitioner. I was surprised considering the pressures facing the NHS. Thought it would be nice for you to get a good review. Today my husband phoned having been ill for two weeks, got an Internet appt with a doctor, again efficient service. Thank you.
Visited December 2022
Review titled The Vine Medical Centre
Replied on 21 December 2022
Dear Katharine, Thank you for taking the time to pass on your kind comments about your and your husbands experience with our team here at The Vine Medical Centre, we are so very pleased to hear that you are happy with the service that we provide. Your comments have been passed onto the whole Practice Team. Best wishes, The Vine Medical Centre