The Wall House Surgery
Yorke Road, Reigate, Surrey, RH2 9HGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2024
I have ongoing health problems and my GP has been very helpful and supportive. The continuity of care has made it less stressful as he knows my case so I don’t have to explain the background to my health problems every time I have an appointment. I find the telephone appointments useful so I don’t need to go the surgery every time I need to speak to my GP.
Visited August 2024
The Wall House Surgery has not yet replied.
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Review titled Great Nurses / practice
Rated 5 stars out of 5
by Linda - Posted on 06 August 2024
Both nurses that I've seen today we're very kind and polite . And caring. Made my visit very pleasant.
Visited August 2024
The Wall House Surgery has not yet replied.
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Review titled Kind & Patient Doctor
Rated 5 stars out of 5
by Vicki Fauvet - Posted on 25 July 2024
Took my 93 year old mum to see her GP on Tuesday, he was kind, patient, took time explaining possible new medication for mum in easy to understand language and spoke direct to her not me.
Visited July 2024
Review titled The Wall House Surgery
Replied on 04 August 2024
Dear Vicki, thank you for your review, it is really lovely to hear of your positive experience and we will pass along your comments to the GP team. Many thanks, Dr Steely, GP Partner
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Review titled Organised Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 July 2024
The Doctor was caring and took time to listen to my health concerns and was also prepared by reading us precise advice and prescribe necessary medication.
Visited July 2024
Review titled The Wall House Surgery
Replied on 04 August 2024
Dear Anon, thank you for your feedback, our team are working hard to ensure this is the service we deliver, Many thanks, Dr Steely, GP Partner
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
Were very friendly and efficient for my recent holiday vaccinations.
Visited July 2024
The Wall House Surgery has not yet replied.
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Review titled Caring and efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 June 2024
The Wallhouse is the best practice for kids. They are kind, informative and put the child first at all times. I have been extremely impressed with their level of attention and thoroughness. I attended the surgery recently with my son who had a bad cough. The GP immediately put him at ease with his excellent bedside manner and discussed the options for care.
Visited June 2024
The Wall House Surgery has not yet replied.
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Review titled Great GP
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
I had a very positive experience this morning with my GP who was very thorough and systematic as we discussed two consultant letters and priority next steps. He explained his thought process and was supportive and encouraging. His ability to see the interconnecting systems is very helpful in addressing the root causes of disparate symptoms. Thank you very much for a great consultation.
Visited May 2024
The Wall House Surgery has not yet replied.
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Review titled None communication
Rated 3 stars out of 5
by David Bridgman - Posted on 22 May 2024
This review is not about my doctor but lack of communication regarding appointments. I had an INR appointment today 22/5/24 when my call this afternoon was cancelled without my knowledge. This is bad manners and inefficiency on Admins part. My name is David Bridgman, I am 80 years of age and deserve to be treated with consideration. I realise how busy the Surgery becomes, but please don't ignore your patients. This decision to cancel my appointment was done yesterday, so why was I not informed please? Then I would not have had to do my INR.
Visited May 2024
The Wall House Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
Our experience was exceptionally helpful and efficient. I feel like we are on track to working out what the exact health problem is, and we’re grateful for the time and effort!
Visited April 2024
The Wall House Surgery has not yet replied.
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Review titled GP Associate: excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
I was very impressed with my experience at the Wall House surgery when I saw the GP associate there. She answered all my questions in detail and allowed me all the time I needed, I never felt rushed. She then consulted GP who agreed with her that I should be referred to a hospital clinic. The referral happened within the appropriate timeframe. At a follow up phone call she was similarly helpful in answering several questions I had, her manner is reassuring and her medical knowledge is sound.
Visited April 2024
The Wall House Surgery has not yet replied.