The Waterloo Practice
Waterloo Health Centre, Wakefield Road, Huddersfield, West Yorkshire, HD5 9XPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Waterloo Practice .
Reviews
-
Review titled Getting worse
Rated 1 star out of 5
by Anonymous - Posted on 06 February 2024
Things at Waterloo have gone increasingly downhill since covid. Drs asking you what you think is wrong with you and also what you want them to do. If I had a medical degree, I would be able to answer those questions for myself and not need to spend 45 minutes on the phone trying to get an appointment. The econsult is no longer available which is a nightmare when you work full time and travel to work at the time you need to call. I had a phone appointment where the doctor argued with me over who needed to give me prescription and at the end of the call said he didnt even know if what he was saying was correct so he would have to find out. Very unprofessional. Left me feeling like I had just been told off for something I had no clue about. Cemented my decision to move to a different GP.
Visited February 2024
The Waterloo Practice has not yet replied.
-
Review titled Helpful information
by Old lad - Posted on 05 March 2023
I had a routine blood pressure test and I thought it was a little too high so I asked to see a doctor and after that consultation I had an ECG then I was put on a course of medication and was sent a booklet about type 2 diabetes. That’s where I am at the moment, on medication for angina and helpful information on diet to try and lower cholesterol and diabetes levels.
Visited December 2022
Provided by Care opinion
Review titled The Waterloo Practice
Replied on 06 March 2023
Good Morning Thank you for leaving your information regarding your ongoing treatment provided by The Waterloo Practice. I hope the management plan put in place is working and you are feeling better. If you have any concerns regarding your health, please do not hesitate to contact our reception to book a review appointment. Thank you. Cheryl Lear, Practice Manager
-
Review titled great practice
Rated 5 stars out of 5
by Lisa Jane Mortimer - Posted on 29 December 2022
i moved to the area about 12 months ago ,i didnt want to change my doctors where i had previously been for 20+ years but i was out of area , so glad i was ! this practice so far has been superb ,it has dealt with any health problems i have had quickly and efficiently and i cant praise them enough
Visited November 2022
Review titled The Waterloo Practice
Replied on 29 December 2022
Hi Lisa. Thank you so much for taking the time to leave such a lovely review of The Waterloo Practice. It is wonderful to know that our GP's, staff and services are greatly appreciated. Thank you once again. Cheryl Lear, Practice Manager
-
Review titled Exemplary service
Rated 5 stars out of 5
by RST - Posted on 13 October 2022
I rang the practice today with a potentially deteriorating condition and the receptionist who took brief details promised me a telephone call from one of the doctors before the day was out. Ten minutes later my own named GP rang and took a brief history of my condition. I was offered a face to face appointment in the next 30 minutes and was examined, treated & prescribed appropriate medication with instructions to get in touch again if my condition didn't improve. Very reassuring and impossible to improve on this high standard of care. Thank you.
Visited October 2022
Review titled The Waterloo Practice
Replied on 13 October 2022
Thank you so much for taking the time to leave such lovely feedback. It is wonderful to hear of the positive experience you have had at our practice. We are always looking for patients to join our Patient Participation Group, who help provide a patients’ perspective, ensuring services, plans and activities respond to patients needs and priorities. If you would be interested in joining our PPG, please do not hesitate to contact me. Once again, thank you for your kind words and I hope you are feeling better soon. Cheryl Lear, Practice Operations Manager