The Wellington Practice
Aldershot Centre For Hlth, Hospital Hill, Aldershot, Hampshire, GU11 1AYContact details and opening times
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Reviews
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Review titled Difficulty with repeat prescriptions
Rated 3 stars out of 5
by Steve - Posted on 12 October 2024
Having used the NHS app to request repeat prescription (salbutamol & Clenil inhalers), the request has been approved by the GP (since 21st Sept), but now (12th Oct) the chosen pharmacist (Boots in Aldershot) have not yet received the prescription and there does not appear to be any way that I can progress the issue of this prescription, there is an action that the practice need to take to send this prescription to the pharmacist. Why has this not happened?
Visited September 2024
Review titled The Wellington Practice
Replied on 14 October 2024
Hello Steve, unfortunately we can't help you through this review as we need you to identify who you are to us so we can have a look and see where the prescription request has become "stuck". It maybe that the GP action is all fine and there is a technical process stopping this request completing itself but until we can have a look at your record there is little we can do. Posting an anonymous comment won't enable us to help you directly so please do contact the surgery and we can have a look and find out what happened. Thank you Philip Owen-Halley Practice Manager