The White Practice
Rodney Road, Walton-on-Thames, Surrey, KT12 3LBContact details and opening times
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Reviews
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Review titled Excellent support
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2023
Went for an appointment with Dr Morcos listened patiently and I felt hopeful that o was getting the support I needed.
Visited December 2022
The White Practice has not yet replied.
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Review titled telephone appointments only
Rated 2 stars out of 5
by Anonymous - Posted on 29 December 2022
Extremely difficult to get an appointment and when I did for an ear infection I was diagnosed over the phone and given antibiotic ear drops, still have the infection ten days later and have been unable to get a follow up appointment. Why are doctors still not seeing patients face to face?
Visited December 2022
Review titled The White Practice
Replied on 03 January 2023
Dear Sir/ Madam We are sorry to hear about your experience and I hope your ear infection is getting better. It would have been helpful to know some personal details to help us to solve any outstanding issues related to this matter. Thank you for your comments which we take very seriously and appreciate your feedback, we consider the feedback always very helpful for our practice's ongoing development. The White Practice is providing a good number of face-to-face appointments on a Daily / weekly basis. The White practice team is also instructed to accept any request for face-to-face consultations from our patients. Please call our practice team and if there are not any available appointments on the same day, please ask for the first available appointment or leave a message so the duty doctor will come back to you on the same day. We also have the facilities to refer you, to be seen on the same day or the day after, to one of our designated Hot or Cold clinics. With our best wishes Dr. Morcos