Thorner Surgery
Main Street, Thorner, Leeds, West Yorkshire, LS14 3DXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Thorner Surgery.
Reviews
-
Review titled No patient privacy at recption
Rated 1 star out of 5
by Anonymous - Posted on 15 March 2024
I experienced a complete lack of privacy when collecting a prescription - I had to talk to the receptionist (through a plastic screen) in front of everyone in the waiting room. Also why is it still not possible to pay by card for prescriptions?
Visited March 2024
Review titled Thorner Surgery
Replied on 05 December 2024
Dear Anonymous, Apologies for the slow reply to your comment but thank you for your feedback. Thorner is such a small site it is difficult to provide total privacy but please feel free to ask the counter staff to move to a quieter area for privacy - we do have facilities for this. Please also note we have been working hard to provide facilities to pay for prescriptions by card - it has been a difficult task given the very poor internet connections in the area but this should be in place within the next few weeks. Thank you again for your feedback Kate - Operations Manager
-
Review titled A GP surgery the NHS can be proud of
Rated 5 stars out of 5
by Andrew Kenworthy - Posted on 25 March 2024
Fell off my bike and in some considerable pain .Great team work. Polite, effective and respectful reception staff, clear and insightful consultation and immediate prescribing. It does not get better. Awesome and well done!
Visited March 2024
Review titled Thorner Surgery
Replied on 05 December 2024
Dear Mr Kenworthy, Apologies first of all for the very slow reply and thank you for taking the time to give this feedback. It is great to hear the great service we were able to give and hopefully you are now fully recovered. Many thanks Kate - Operations Manager