Tollgate Health Centre
145 London Road, Stanway, Colchester, Essex, CO3 8NZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not great experience
Rated 1 star out of 5
by Anonymous - Posted on 03 May 2024
Unfortunately I hoped if this practice needed improvement they would be working to do so. My experience with reception has been good however with general process was extremely slow. I had to chase teams to ask them for update on agreeing to shared care agreement for ADHD, and consequently was never actually formally updated the decision, only to find it on my nhs record 2 months after original enquiry loosing vital time. I changed doctors immediately to get the care I need.
Visited March 2024
Tollgate Health Centre has not yet replied.
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Review titled Flu jab
Rated 5 stars out of 5
by Amanda Armstrong - Posted on 10 October 2023
I came for my flu jab as instructed my NHS and it was excellent experience. The nurse was brilliant and the receptionist manager who put the data was so nice and kind. I was able to relax.
Visited September 2023
Review titled Tollgate Health Centre
Replied on 11 October 2023
Dear Amanda, Thank you for your message regarding your experience with the practice. We are pleased to hear that the team have provided you with a calm, friendly and professional service. Your feedback will be passed on to the team. Kind regards The Tollgate Practice Team
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Review titled First experience was First Class.
Rated 5 stars out of 5
by Darren Reynolds - Posted on 11 July 2023
Newly registered and experience so far has been excellent. Perhaps I shouldn't big them up too much as newbies will be coming in their droves but hey, credit where it's due. Friendly, professional and helpful. I had held off from getting a new GP surgery after moving home years ago, It seems better late than never but I feel that I have made an excellent choice. Thanks to all.
Visited July 2023
Review titled Tollgate Health Centre
Replied on 12 July 2023
Dear Darren, Thank you for your message regarding your experience with the practice. We are pleased to hear that the team have provided you with a helpful, friendly and professional service. We hope that you find this continues with any future experiences you have with the practice. Kind regards The Tollgate Practice Team