Tonge Fold Health Centre
Hilton St, Tonge Fold, Bolton, Lancashire, BL2 6DYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude receptionist
Rated 1 star out of 5
by Natasha walsh - Posted on 18 February 2025
I rang up on the 5/6 January and the reception was really rude, I told her what I was ringing up for I.e pregnancy and she said ‘well what do you want from us’ and then I rang up on the 17th and she was really rude, asking me if my morning sickness was an emergency if not then ring tomorrow morning, I rang this morning and I said I need morning sickness tablets and I got told go to the chemist and I said no a doctor is suppose to help with it and she turned and round and said well you’ll just have to go to the chemist, she doesn’t have any customer service what so ever, you can not have people working in that industry and think they can speak to patient whatever way they like.
Visited February 2025
Tonge Fold Health Centre has not yet replied.
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Review titled Poor communication with patients
Rated 3 stars out of 5
by Julie Ratcliffe - Posted on 08 February 2025
Reception staff made an appt for my mum as requested by Dr they wrote the appt on a card for my mum she is waiting for test results the receptionist rang my mum to says results had come back and dr wants to see her She told them it’s ok I have an appt they told no you haven’t although they wrote it on the card for her she has been so messed about this should not be happening. Very poor communication
Visited February 2025
Tonge Fold Health Centre has not yet replied.