Tooting Bec Surgery
313 Balham High Road, London, Greater London, SW17 7BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic service and great GP
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Quick, professional, reliable. Reassuring, thorough and kind GP and always provides a helpful, thorough and straight forward service
Visited December 2023
Tooting Bec Surgery has not yet replied.
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Review titled Really great
Rated 5 stars out of 5
by Emmy Elliot - Posted on 12 December 2023
The positive reviews by others is true and appreciated. It helped me register here and after the closure of Trinity Medical Centre and The Rowans Surgery, I appreciate the struggle going on and especially as my work is as a civil servant. From registering to have my first repeat medicine done immediately, with my smear test booked and flu vaccine and having had the only GP who ever referred me for a long standing issue be so sympathetic and to take me seriously is a very comforting experience. If you do encounter him he is exceptional. The two receptionists met so far have both picked up the phone without waiting and talked to me with patience which felt quite special in this day and age. Really really great.
Visited December 2023
Tooting Bec Surgery has not yet replied.
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Review titled Supportive and kind
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2023
I cannot name on here but a very kind experience since changing from GPs in Lewisham and Crystal Palace. I would like to give appreciation to the registration, updating my records and helping me with prescription for my rheumatoid and blood test which I needed after frustrations and issues with older clinics. They liaised with my hospital and confirmed with me it was sorted, I had my blood tests locally and my results conveyed which I saw clearly on the app. My flat mate has thyroid problems and they said of a similar above and beyond interaction and had issues picked up not even known to them. When you have a condition it makes you feel not a burden and a person, and means a lot to have anxieties away. Thanks immeasurably for your safe attention not experienced before.
Visited November 2023
Tooting Bec Surgery has not yet replied.
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Review titled Caring Team
Rated 5 stars out of 5
by Tanya Merring - Posted on 20 November 2023
I have been with this practice for 7 years. Throughout the pandemic and until now. They have been remarkably accessible, with kind staff and easy appointment booking for my family. I am not sure if I just struck lucky, but I have had conversations with others locally and they said the exact same. Immensly positive and wonderful - upset that I maybe leaving the area soon.
Visited October 2023
Tooting Bec Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Lman - Posted on 01 September 2023
Had a comfortable smear test with a kind nurse and doctors appointment. I have had a few visits with one doctor in particular and they are exceptional and to others in my flat. Honestly just good service so thanks again!
Visited August 2023
Tooting Bec Surgery has not yet replied.
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Review titled Excellent people
Rated 5 stars out of 5
by Ruppert Esham - Posted on 02 June 2023
The whole surgery experience has been kind and welcoming every time. The reception staff have helped me and my friends - from navigating hospital tests, to great advice on local services texted to us and have certainly gone out of their way even to provide us a weekend appointment at last minute. This has been over 4 years and the pandemic had such consistency that was honestly quite unbelievable in some ways. The clinicians honestly superb to say the least as said by others.
Visited June 2023
Tooting Bec Surgery has not yet replied.
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Review titled Exceptional. Wonderful staff.
Rated 5 stars out of 5
by Anas Pary - Posted on 05 May 2023
Indebted to the practice who diagnosed me and my relative with cancer of prostate and neck. Exceptional at all levels from my access to organisation and friendly clarity.
Visited May 2023
Tooting Bec Surgery has not yet replied.
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Review titled Very disappointed
Rated 1 star out of 5
by Anonymous - Posted on 12 May 2023
Very disappointed experience. I moved to this area end of 2021 and after checking around for gp surgeries we decided to join Tooting Bec Surgery, as looked really cosy and small we thought the treatment was more familiar and friendly. Well, after all this time I can say it is the worse gp surgery ever. I am not a person that gets sick often, but whatever has been the reason to call them: flu symptoms, fall on stairs, cyst in wrist, pregnancy, spots on legs,... the treatment has been horrible. Starting with the receptionist, what a lack of professionalism, care and manners. She is rude and useless. Her first answer is always no, always negative, always questioning the reasons for your appointment, making all inaccessible and if you are expecting a baby or thinking to have family, oh well! just forget about it. They will repeatedly tell you go to another surgery, every single time, every single call, even if the concern that you have is not pregnancy related. Overall the calls I did, I can say none was easy and straightforward to speak with the GP. By the way, I haven't seen the doctor in my life, not even for the appointment needed for 24weeks pregnancy, as I was seen by a nurse (she was nice though but didn't do too much). The clinic, I have only been once, looks cold, dark and empty. When we were welcomed by the receptionist, she seems bothered to be working there, and as mentioned before no sight of GP anywhere, maybe we went during coffee time. I really don't understand all these good reviews, maybe new patients are not welcome here and the good treatment is only reserved for friends and family. If you move new to the area Avoid This Surgery! To the receptionist: finally you got what you wanted, I am out of this surgery with my pregnancy. Thanks so much for your No Help at all.
Visited May 2023
Tooting Bec Surgery has not yet replied.