Tower House Surgery
Tower House, Rink Road, Ryde, Isle of Wight, PO33 1LPContact details and opening times
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Reviews
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Review titled Awful - no service
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2024
I've really had it with this surgery. I keep having these pointless conversations with the receptionist, the one who also says mkay every couple of words she utters. She doesn't listen to what I have to say, and she keeps blabbering over me, mkay, blabber, blabber, blabber, mkay. If you ever spoke to her, you know who she is, mkay. Her disinterested tone is indicative of the lack of care for the practice's patients, mkay. Very sad that such people work in the NHS, but I guess it's impossible for someone like her get hired elsewhere, mkay. But then, no one at thay practice really cares. I had a single positive encounter with a nurse, but that's it, mkay. You cannot get an appointment, you cannot speak to a doctor over the phone, you cannot be seen, there is nothing available, go away, no help, mkay. Even as a kidney patient with 25 years experience as a patient, I am being told to go to the pharmacy and pretend I have a simple UTI just so that Tower House don't have to think ahead and don't have to help me. Last time I had contact with them, it took a month to get a UTI sorted, mkay. It wasn't even them who got it sorted. In the end, I went to a different GP practice, giving the details of a friend, pretending I am someone else. That other GP listened and was willing to help, and they got my meds sorted the same day. Sadly I am outside of the practice's catchment area. Tower House could never! So I guess this will be the same thing as last time - where ring a different practice with the details of a friend and get the medical care Tower House are unable and unwilling to provide.
Visited November 2024
Tower House Surgery has not yet replied.
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Review titled E consult
Rated 2 stars out of 5
by Liam Purdy - Posted on 22 April 2024
What a laugh!!! I thought the point with e consult was we took less time 9f our val7able overpaid GP's time......now we can't even submit one you get a message saying contact after 8am. This surgery as with most, Make patient access as difficult as possible and of course leave no email address to contact them
Visited April 2024
Tower House Surgery has not yet replied.