Townhill Medical Practice
Guards Avenue, Caterham, CR3 5XLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Impossible to contact
Rated 1 star out of 5
by Anonymous - Posted on 14 November 2024
I have kidney failure and have now started dialysis. I left hospital with a prescription and instructions to be sure to reorder medications before they ran out. I have tried ringing and despite holding on for ages, no-one answered, I have tried going through the NHS website and found my prescription was not up to date so I left a message for the doctor explaining the situation, but heard nothing. Last Saturday I left a letter marked Urgent for the clinical pharmacist with the receptionist. Still nothing. Have now been without some medications for two weeks.
Visited November 2024
Townhill Medical Practice has not yet replied.
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Review titled Great practice, but...
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
Great practice and the receptionists are polite,patient and helpful. But Please bring back the online appointment booking tool! I work full time in an office and with there only being a 10am window for pre bookable appointments over the phone, being able to do it online was so much more convenient and private (it meant I didn't have to share my private health issues with my colleagues ear wigging to the telephone conversation!!)
Visited May 2024
Townhill Medical Practice has not yet replied.