Townside Surgery
Townside Primary Care Centre, Knowsley Place, Bury, Lancashire, BL9 0SNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Helpful Receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2024
One day my young child needed to leave a sample and the receptionist went above and beyond to ensure this could be done easily and without causing distress. As a mum, she really put me at ease and helped to diffuse a stressful situation. The response to the askmyGP service is quick and I've also always been able to speak to someone on reception over the phone to arrange appointments etc if needed. Positive experiences with GPs and nursing staff. Great practice overall.
Visited June 2024
Townside Surgery has not yet replied.
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Review titled Terrible practice extremely difficult to contact
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2023
Trying to get an appointment is impossible. If you get through on telephone you are told to submit via Ask my GP then request online to be advised no available appointments and request closed. Can not get to speak to a GP and any request via Ask my GP whatever it is gets closed without being resolved. Extremely rude reception staff.
Visited June 2023
Review titled Townside Surgery
Replied on 23 November 2023
We are unable to respond to anonymous posts. However, we have received 92% in the recent Practice Survey. We apologise if this was not the case on the day you contacted us.