Trafalgar Medical Group Practice
The Surgery, 25 Osborne Road, Portsmouth, Southsea, Hampshire, PO5 3NDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Cannot make contact
Rated 1 star out of 5
by C Lupton - Posted on 06 January 2023
I have telephoned the surgery several times now to try and get a referral for a lung health check. The recorded message provides several options to listen to before you even start (taking well over 5mins in all) but I can promise you that I have tried each one and each one ends with a dead end. I appreciate the pressures GPs are under but fail to understand why they are not even able to arrange for a telephone to be answered. The increasing inaccessibility of GPs as the 'front door' to healthcare does two things: for the patient it kicks the can down the road so that their condition and the cost of eventual treatment are both likely to be significantly increased; for the NHS it results in 'patient flight' to privatised services. A lose:lose situation.
Visited January 2023
Trafalgar Medical Group Practice has not yet replied.
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Review titled Poorly managed opening time appointments
Rated 1 star out of 5
by Anonymous - Posted on 03 January 2023
Today I had an appointment at 0800 and arrived with time to spare at 0755. The doors had not yet been opened and a queue had formed at the door with around 20 people waiting. By the time I managed to get into the building at 0820 I was advised I had been marked as a ‘no show’ and would need to rebook my appointment. Having arrived on time and paid for parking this was extremely disappointing. Very poor management of appointments at the time of opening.
Visited January 2023
Trafalgar Medical Group Practice has not yet replied.
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Review titled Unable to contact
Rated 2 stars out of 5
by Anonymous - Posted on 07 November 2022
I have been trying unsuccessfully to get a doctors consult - not even an appointment, for months, you have no chance, I tried to contact the surgery via email but was told to do an econsult, which isn't available until 8am and then closes when it's full! Seems it's always full. I have no faith in this practice at all. Patients queue outside from before 8am and you are lucky if you are seen, service is atrocious and if you are ever lucky enough to get in the waiting room is empty. Not sure where the doctors are. The manager is unresponsive to emails so don't bother.
Visited September 2022
Trafalgar Medical Group Practice has not yet replied.