Tramways Medical Centre (O'Connell)
54 Holme Lane, Sheffield, South Yorkshire, S6 4JQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent patient care
Rated 5 stars out of 5
by Mary Thomas - Posted on 11 July 2024
Across 7 years as a patient I have had excellent care from each GP and from the practice nurse. I have rarely asked for same day appointment but have got one when needed, 5 times this year, today included included. 13 th in queue today at 8.30 am I was offered a call back to schedule appointment if needed. Regardless of my particular health problem I receive timely escalation and onward referral, regular review if needed , all of which are invaluable when ill. Reception staff friendly under pressure and treat patients as individuals. I couldn't ask for more and I am very appreciative. Thank you
Visited July 2024
Tramways Medical Centre (O'Connell) has not yet replied.
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Review titled Fantastic responsive service
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
Booked in for a same-day appointment, seen within 2 hours of my call. The doctor was brilliant, listened to everything I had to say and put my mind at rest without dismissing my concerns. A bonus that there is a pharmacy on site, as I was able to get my prescription straight away.
Visited May 2024
Tramways Medical Centre (O'Connell) has not yet replied.
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Review titled Ridiculous booking system
Rated 2 stars out of 5
by Claire Jordan - Posted on 06 November 2023
Phoned at 4:50pm today to book an appointment for an evening whenever convenient. Firstly It rang out for over 3 minutes until someone answered. To be told I can’t book a late afternoon/evening appointment!!!! I will have to call back in the morning? I work 8am-4pm so need an evening appointment, it’s not convenient for me to call when at work, it’s why I called at the time I did. Why can evening appointments not be pre booked? Your not making yourselves accessible to be people, people who are vulnerable or unwell to be seen, made to feel heard or make feel better. Which I thought was the whole purpose of your job? No? Ridiculous service!!!
Visited November 2023
Tramways Medical Centre (O'Connell) has not yet replied.
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Review titled Booking lottery
Rated 2 stars out of 5
by Anonymous - Posted on 05 December 2023
You have a better chance of winning the Lottery than getting an appointment to see a doctor at Tramways medical centre. My condition is getting worse, but it is impossible to get an appointment.
Visited October 2023
Tramways Medical Centre (O'Connell) has not yet replied.