Trescobeas Surgery
Trescobeas Road, Falmouth, Cornwall, TR11 2UNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgraceful
Rated 1 star out of 5
by Anonymous - Posted on 16 August 2022
Been trying to get seen now for over a week,after finally getting through was told you can now only book online,tried to explain that I don’t have internet access and was told to not be ridiculous everybody has!! Why are we being treated like this,effectively everyone else in the country has to carry on with coronavirus,we have to go shopping take the kids to school,etc etc,but the surgery has decided to shut up shop,are you telling me that the same doctors and staff aren’t doing the same things we are, no doubt maskless as are we. Please start treating your patients with care and dignity as was your pledge when you took up this profession.
Visited August 2022
Trescobeas Surgery has not yet replied.
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Review titled Excellent
Rated 4 stars out of 5
by Steve Ellis - Posted on 23 August 2022
I used the Klinic contact system for the first time: very good, allowed me to explain symptoms, background etc and to say what days of the week wouldn't suit me for an appointment. The actual appointment was face to face, only three days later, on time, the doctor was thorough, polite, interested, engaged. What more could anybody ask for?
Visited August 2022
Trescobeas Surgery has not yet replied.
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2022
The reception staff are so rude and talk over you. The new system doesn’t work, I have uploaded my health concern ie cancer and I have heard nothing back. I called to ask and was told it will take as long as it takes for the doctor to respond. No time scale. No feedback. You just have to wait. It’s obviously not what they deem as urgent!
Visited August 2022
Trescobeas Surgery has not yet replied.