Trinity Medical Centre
Uttoxeter Road, Blythe Bridge, Stoke-on-Trent, Staffordshire, ST11 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Ridiculous Phone line
Rated 1 star out of 5
by Derek - Posted on 23 January 2025
Called at 8:10 to make an appointment, I was caller 26 on the queue and was told my place is saved, I can hang up and someone will call me. 40mins later while I’m sat infront of the phone, the phone literally flashed with their number and that was it! Called back straight away and I was 1 on the queue but no answer! Clearly someone was just trying to register a callback without actually calling! Shame on you for using these old tricks!
Visited January 2025
Trinity Medical Centre has not yet replied.
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Review titled Out of hours
Rated 3 stars out of 5
by Anonymous - Posted on 22 June 2024
Phoned Trinity medical practice on Saturday afternoon for some care for my mother who is registered with this practice.The recorded message directs you to an out of hours GP service.Called this number to receive a recorded message stating it was also closed . Ended up calling 111 which took 20 minutes to get hold of and then told to wait for call from local GP out of hours ! This out of hours service for the practice does not work and needs sorting out otherwise the only alternative is A and E which is totally inappropriate
Visited June 2024
Trinity Medical Centre has not yet replied.
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Review titled Glad I registered
Rated 5 stars out of 5
by Alexandra - Posted on 16 March 2024
I moved to the area so was very worried about switching doctors however I’m so glad with my choice! Each time I’ve been seen the Drs and Nurses are professional and really listen to you! They are up to date, modern and getting an appointment is easy! So glad I registered with them, I should have done it sooner!
Visited March 2024
Trinity Medical Centre has not yet replied.
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Review titled The best practice in Staffordshire
Rated 5 stars out of 5
by Dr Ashik Salim - Posted on 15 March 2024
I find all the doctors in this practice the best. I receive the best care.Today I was treated like royalty y the doctors and given me an urgent appointment when I needed one. Whenever I need help they are all ready to help. The doctors take so much of their personal time for mine and my families care. They are always so caring and supportive. No words can describe how helpful they are. Never seen a surgery where all the doctors are so friendly and thorough. I’ve not had any involvement with the other healthcare professionals but I’m sure they are equally good. I give 5 stars for this establishment. Keep up the good work
Visited March 2024
Trinity Medical Centre has not yet replied.
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Review titled Best overall GP service
Rated 5 stars out of 5
by Sarah - Posted on 02 November 2023
I moved to Trinity Medical centre about 18 months ago. I was apprehensive about moving GP's having been with my previous one for many years. I have to say it's the best thing I ever did. The staff here are professional, friendly and efficient. They have recently upgraded their phone system which has helped improve the service even further. The reception team and secretaries are so helpful and friendly & they always deal with requests quickly & efficiently. I have seen one of the GP’s here on several occasions and they have been patient, understanding, compassionate, professional, thorough and efficient. I have not had any problems getting appointments whether it's with the nurse or GP. I cannot fault the service here. It is simply the best overall GP experience I have ever received. I would highly recommend them to anyone. Many thanks to all the staff for their wonderful service.
Visited October 2023
Trinity Medical Centre has not yet replied.
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Review titled An example of how a doctors practice should be run
Rated 5 stars out of 5
by Paul L - Posted on 14 September 2023
The staff and medical practitioners at Trinity are fantastic! They have their processes and appointments accessible and I always find their approach to be first class. They are an example of how a modern doctors practice should run. The care and support they offer is great and I would recommend them to friends and family. It really goes to show that with a bit of thought and putting the patient at the heart of their thinking delivers success! Keep doing what you are doing guys. Thank you
Visited September 2023
Trinity Medical Centre has not yet replied.
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Review titled New Telephone System Is A Game Changer
Rated 4 stars out of 5
by Keith Edwards - Posted on 01 August 2023
Having suffered from not being able to get through for and appointment for years what a pleasant surprise to get an appointment via the new phone system, not only do you know your position in the queue but also the ability to have the surgery call you back is a complete game changer. Congratulations in installing this system which takes the strain out of contacting your GP.
Visited July 2023
Trinity Medical Centre has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Michael & Jacqueline Crook - Posted on 13 June 2023
my wife and I moved from spain back to the uk and needed to register with a local gp practice. blythe bridge ticked the boxes. we registered online prior to leaving spain and within a couple of hours had a text message to call and make appointments for a 1st assessment with a nurse. when we saw her, she took bloods, made appointments for each of us to see one of the gp's, and did a full assessment of our health. The gp's could not have been kinder, and arranged all the necessary referrals for ongoing care to be transferred to the stoke university hospital. people knock the nhs every day with complaints about delays and poor service, but my wife and I could not have been more pleased with the level of service we have received. well done to trinity medical centre, long may it continue.
Visited June 2023
Trinity Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 June 2023
This is a great practice, the doctors are very thorough and friendly. I never have a problem getting an appointment or getting through on the phones. GPs are getting a lot of stick at the minute so I thought I’d write something positive for a change.
Visited June 2023
Trinity Medical Centre has not yet replied.