Trinity Medical Centre
1 Goldstone Villas, Hove, East Sussex, BN3 3ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 July 2023
My son saw a lovely paramedic practitioner. My son is autistic and when he came home he said why do people pay for private healthcare when you have such a good service at the surgery. I said I know we are very lucky having this practice down the road from us. Thank you trinity medical
Visited July 2023
Review titled Trinity Medical Centre
Replied on 24 November 2023
Thank you for your feedback. We are glad to hear that the experience you had was a good one. This feedback will be passed onto the team.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Bianca Mckee - Posted on 25 May 2023
The service provided at this gp surgery is outstanding. The reception team always go above and beyond to help me and they are always polite and friendly. The Drs that I have had the pleasure with being seen by are always empathetic, considerate and knowledgeable. The nurses are also so kind and understanding no matter how embarrassing you may find a situation The whole team makes you feel that you are listened to, respected, and welcomed. I would highly recommend this practice
Visited May 2023
Review titled Trinity Medical Centre
Replied on 05 June 2023
Thank you for your feedback, we really appreciate these comments. We are glad to hear that the experience you had was a good one. This feedback will be passed onto the team.
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Review titled Fantastic friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2023
I have been coming to the practice for my travel vaccinations and have been seen by 4 nurses and at least 2 reception staff. Every single person I have spoken with in the surgery has been so kind, friendly and accommodating. I have been very grateful for the absolutely wonderful staff in the surgery, thank you!
Visited May 2023
Review titled Trinity Medical Centre
Replied on 05 June 2023
Thank you for your feedback, we really appreciate these comments. We are glad to hear that the experience you had was a good one. This feedback will be passed onto the team.
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Review titled Terrible after the merge
Rated 1 star out of 5
by Anonymous - Posted on 12 April 2023
Cannot get any appointments in advance. Requested a long appointment for an in person medical form that needs to be filled out and was booked for a telephone appointment instead! Staff take no responsibility and do absolutely nothing to help rectify the situation. Even when calling at 8:30 on the dot it is impossible to get through and I have to keep calling a minimum of 200 times. So many practice rooms and GPs and yet it is impossible to get an appointment and some reception staff are so rude.
Visited April 2023
Review titled Trinity Medical Centre
Replied on 20 April 2023
Thank you for your feedback. We are sorry to read that you are not happy with the level of service received. Unfortunately, as you have left your comment anonymously, we are unable to look in to this in the detail that we would have like to. We would invite you to contact the practice to discuss further. We will then be able to investigate and respond to the points that you have raised.
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Review titled Reception
Rated 4 stars out of 5
by Anonymous - Posted on 29 April 2023
I just wanted to write a quick thank you for the kindness and never ending patience of the Prescription Team. They are all so lovely, even when they’re crazy busy. I’m not an easy customer, and I need different medications all the time. The Team never make me feel bad for bothering them, and they’ll patiently listen to my little panics and go over and above to get me sorted. When I hear other people moaning about their surgeries, I’m always proud to be looked after by the Trinity Medical Centre, and very grateful x
Visited April 2023
Review titled Trinity Medical Centre
Replied on 02 May 2023
Thank you for your feedback. We are glad to hear that the experience you had was a good one. This feedback will be passed onto the team.