Unity Health Brill
22 Thame Road, Brill, Buckinghamshire, HP18 9SAContact details and opening times
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Reviews
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Review titled Amazing service
Rated 5 stars out of 5
by Chris Harding - Posted on 31 December 2024
I am a temporary patient who contacted the practice mid morning on New Year’s Eve, with little hope of getting help until after the Bank Holiday. The receptionist at Brill was charming and incredibly efficient and within minutes I was able to put in an appointment request on line. To my astonishment I was able to see a GP (again lovely and so thorough whilst being really engaging to chat with) and had a prescription ready to go by 2.10pm. Many thanks to all and apologies for not remembering names.
Visited December 2024
Unity Health Brill has not yet replied.
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Review titled Used to be great-not anymore
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
Sadly over the last 3 years the standard has dropped significantly at Unity Health. It is impossible to get a telephone appointment let alone see a doctor face to face. All appointments are booked by 8:45am when the phone lines only open at 8:30am. How is this possible when it takes 10 minutes to answer 3 calls? The receptionists are fielding calls and are under so much pressure it is simply unfair. They are not medically trained so should not be making decisions as to whether patients are sick enough to see a doctor. GP’s are on annual leave more than they are in the surgery. It is unacceptable.
Visited April 2023
Unity Health Brill has not yet replied.