Unity Healthcare
Clements Surgery, Greenfields Way, Haverhill, Suffolk, CB9 8LUContact details and opening times
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Reviews
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Review titled very poor service
Rated 1 star out of 5
by very unhelpful receptionist - Posted on 07 March 2025
my wife had occasion to call the dr at 16.30 on a friday afternoon after a visit to our chemist who correctly said she had reached the limit that chemist could prescribe told to contact the dr ,which she did only to be told to fill in an consult and they would look at it monday ,i then rang asking if there was someways they could help and the call was terminated by the receptionist’s and then commented on my wife’s app that i was extremely rude,not the case i was trying to get help for my wife before the weekend but the woman refused medical help to her ,i then rang your haverhill branch to find the most helpful person that understood the problem and arranged for emergency contact with a dr ,i also request you remove the comment from my wife’s app and offer my wife an apology for your very poor medical service as i thought you were meant to help people not have a receptionist acting as judge and jury i could name the woman but that would make me as rude as her
Visited March 2025
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