Unsworth Medical Centre
Parr Lane, Unsworth, Bury, Lancashire, BL9 8JRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Practice
Rated 5 stars out of 5
by Wayne McGuire - Posted on 16 April 2025
I would like to thank all the staff I have interacted with at my practice at unsworth , from the help from all the ladies reception and phone very helpful also to the help from the nurse yesterday to the Doctors with all the help they have given me again Thankyou so much
Visited April 2025
Unsworth Medical Centre has not yet replied.
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Review titled Appalling practice
Rated 1 star out of 5
by Anonymous - Posted on 24 July 2023
I have been with Unsworth since I was a baby. I am now 39 years old. This was an amazing practice when I was a child, with doctors who were part of the community. It is now just a mess. Emails remain unanswered, it takes over 2 weeks to get a simple blood test and patients are still unable to request a face to face appointment with a GP without having to go through a triage call first where the doctor will determine if they want to see you. You never see the same doctor twice and it feels like they are doing you a favour. I feel very sorry for the reception and front line staff here who have clearly been instructed on protocols which do nothing but upset and annoy patients. The legacy and good name the former partners built up over 30 years has been utterly destroyed and the current partners should really be ashamed.
Visited July 2023
Unsworth Medical Centre has not yet replied.
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Review titled Service is ridiculous
Rated 1 star out of 5
by Anonymous - Posted on 26 June 2023
It takes over 30 mins to get through. When blood tests are required it's over 2 weeks to get them. The door is still locked. When the buzzer was not working a patient in the waiting room had to open the door for me.
Visited June 2023
Unsworth Medical Centre has not yet replied.
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Review titled Extremely poor communication and care
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2023
Last week I collected a repeat prescription form Rowlands Pharmacy. When I checked the contents the warfarin I had requested was not included. I rang the pharmacy who said they would request a prescription. Today I was told the surgery will not issue a prescription because I have not shown the record book. This is not correct; I took in the book in early June. Furthermore, why did the surgery not contact me earlier? If I do not take the warfarin I could have a major stroke, or even die. do they not care about their patients?
Visited June 2023
Unsworth Medical Centre has not yet replied.
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Review titled Zero communication
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2023
This practice is appallingly run. The door is locked, the phones say they're too busy and to call back later, then cut you off, emails are ignored. There is no transparency, no empathy and no clear process for complaints. I don't know if staff are aware of the tremendous stress their stonewalling creates, but if you are looking for a new GP, don't join this one!
Visited April 2023
Unsworth Medical Centre has not yet replied.
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Review titled Poor NHS
Rated 1 star out of 5
by Anonymous - Posted on 04 May 2023
The telephone service is awful. When you join the que at no 4 it can take well over 40mins to get through. I don't understand why it takes that length of time. Sometimes it's even longer. They promise prescriptions are being sent to the pharmacy but when you go they are not there. As many patients are saying they are still using the covid excuse for the poor service.
Visited April 2023
Unsworth Medical Centre has not yet replied.