UXENDON CRESCENT SURGERY
1 Uxendon Crescent, Wembley, Middlesex, HA9 9TWContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about UXENDON CRESCENT SURGERY .
Reviews
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Review titled Too much delay in receiving calls
Rated 2 stars out of 5
by John Taylor - Posted on 15 August 2024
Today it Took 45 minutes to get through the telephone call. Surprisingly it took about 20 minutes before the call was picked up after being number one caller in the queue. When I started I was caller number 5. The call started around 10.45 on 15/08/2024.
Visited August 2024
UXENDON CRESCENT SURGERY has not yet replied.
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Review titled Lacking basic levels of care and borderline incompetent
Rated 1 star out of 5
by Anonymous - Posted on 16 June 2023
Highly unorganised, rude and blasé young female receptionist. nlNo attention to detail or understanding of what good/best practise should look like. Saw staff members putting phone calls on hold to then laugh. Is this a GP practice or comedy club? To see someone's distress laughed at was sickening. They clearly don't understand new GDPR laws either. I only transfered as it's my local but was left extremely underwhelmed by the service. They also have loads of flies just zooming around the waiting room with shows the hygiene levels.
Visited June 2023
UXENDON CRESCENT SURGERY has not yet replied.
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Review titled Great medical and admin staff
Rated 5 stars out of 5
by David - Posted on 20 June 2023
I've had a couple of Dr appointments recently and a visit to the practice nurse. The Dr's were very helpful, good advice and medication, and the practice nurse is brilliant at getting blood samples from me - not an easy task! The admin staff are brilliant, always courteous and pleasant to deal with. Nothing is too much trouble for them.
Visited May 2023
UXENDON CRESCENT SURGERY has not yet replied.
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Review titled Practice appointments nirmal
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2023
I visited the surgery yesterday saw a locum doctor … he was very pleasant and addressed my problems .. pleased with the visit . Hopefully he will stay with practice . Appointments were very hard to get after covid , but I am Pleased to find that this is the case no longer . This surgery has always provided good care …
Visited May 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
We're really grateful and appreciate you taking the time to share your rating with us. Is there anything we can do to improve?
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Review titled Very informative and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
I needed to catch up on my vaccinations. Nurse was very nice and gave me some good info. Painless treatment too.
Visited May 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
We're really grateful and appreciate you taking the time to share your rating with us. Is there anything we can do to improve?
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Review titled Great service
Rated 5 stars out of 5
by Theresa - Posted on 07 June 2023
After having an asthma attack and ending up in hospital for a few hours my after care from the surgery has been fantastic I’ve had 3 face to face appointments blood test all within the space of 2 weeks so they could keep a close eye on my breathing. Not only have the doctors be great the receptionist have also been so helpful in being able to fit me in for appointments. The surgery is always clean and tidy. I would definitely recommend this surgery
Visited May 2023
UXENDON CRESCENT SURGERY has not yet replied.
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Review titled Such excellent service
Rated 5 stars out of 5
by Sammar Ally - Posted on 18 May 2023
This is such a good practice with lovely staff. There is certainly care and consideration shown to patients and the staff and doctors take your concerns very seriously and I felt very well cared for. A big thanks to the staff and doctors.
Visited May 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
We're really grateful and appreciate you taking the time to share your rating with us. Is there anything we can do to improve?
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Review titled Helpful and easy to access
Rated 5 stars out of 5
by M Nandha - Posted on 25 May 2023
I used the eConsult service and within a day I had a response which included an appointment at a Hub in Wembley. I had to have follow up tests which the surgery booked for me promptly. Throughout, the process was easy and all the staff I interacted with were friendly and helpful. Of all the different GP surgeries I’ve been to throughout my life, Uxendon is by far one of the best.
Visited May 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
We're really grateful and appreciate you taking the time to share your rating with us. Is there anything we can do to improve?
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Review titled Good practice
Rated 4 stars out of 5
by Christopher Roff - Posted on 06 June 2023
Pleased with recent visits to GP and phlebotomist. Seen on time, received a pleasant welcome, dealt with professionally. GP has empathetically and methodically steered me thru my medication plan in recent months, has proactively arranged for blood tests (the latest of which was yesterday, June 5th). I also appreciate the reminders of upcoming appointments that are sent by text.
Visited May 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
We're really grateful and appreciate you taking the time to share your rating with us. Is there anything we can do to improve?
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Review titled Practice greatly lacking
Rated 1 star out of 5
by Anonymous - Posted on 22 March 2023
Called for appointment for blood test results and blood pressure monitoring. Seen by yet another locum, gave me my results, did not take my blood pressure. I wanted to discuss my depression and extreme anxiety, but he only wanted to discuss blood test results.
Visited March 2023
Review titled UXENDON CRESCENT SURGERY
Replied on 07 June 2023
Dear patient, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free to reach out to 02089043883 or uxendon.crescentsurgery@nhs.net with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Admin Team