Valley Medical Centre
Johnson Street, Stocksbridge, Sheffield, South Yorkshire, S36 1BXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
I recently had a smear test at Valley Medical Centre, and I was really impressed with how smoothly everything went. The nurse who performed the procedure was incredibly kind, professional, and made me feel completely at ease. She explained every step of the process, which helped to calm any nerves I had beforehand. The whole experience was quick and as comfortable as possible, and I felt well cared for throughout. The practice itself was clean and welcoming, and the staff were all friendly and efficient. I really appreciated the sensitive and respectful approach to the procedure, which made a potentially uncomfortable situation much easier to handle. I would definitely recommend.
Visited January 2025
Valley Medical Centre has not yet replied.
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Review titled Amazing physio service
Rated 5 stars out of 5
by Susan Stewart - Posted on 14 July 2024
I was able to book physio through the NHS app and this has been really helpful. I was given exercises to take away - these were explained well in a video send to me by email. I improved and the physio followed up with me. I’ve just cancelled final follow up as I’m fully recovered. Great service. Thankyou.
Visited July 2024
Valley Medical Centre has not yet replied.
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Review titled Good practice a certain receptionist let's it down.
Rated 4 stars out of 5
by Anonymous - Posted on 15 January 2024
Good Doctors, very hard to get a face to face appointment. Online booking referral service is terrible, you can very rarely make on-line bookings with it. A certain receptionist leaves a lot to be desired, she never gives her name when taking calls, she often ignores patients when they are at the reception desk, wjle she continues with her 'important non-practice conversation' with colleagues. I'm amazed she is totally lacking in the art of good customer experience, especially as she is dealing with sick sometimes, elderly & vulnerable patients! On the other hand the practice assistant manager is brilliant. She goes above and beyond for vulnerable patients! She is a gem & an asset to the practice!
Visited January 2024
Valley Medical Centre has not yet replied.
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Review titled receptionists not doing as asked
Rated 2 stars out of 5
by Anonymous - Posted on 22 June 2023
phoned a number of times before i got an answer asked to make an appointment with a doctor only for the receptoinist to take it appon herself not telling me, she booked me to see a nurse if i ask to see a doctor i exspect to see one and not have a receptionist think i dont need one who do they think they are.
Visited June 2023
Valley Medical Centre has not yet replied.