Vine Medical Group - Health Centre
Health Centre Site, Dryden Close, Waterlooville, Hampshire, PO7 6ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly and efficient
Rated 4 stars out of 5
by Stuart - Posted on 12 November 2024
I attended for Covid booster and Flu jab. Seen within a minute ortwo of appointment time. Injections were done quickly and were relatively painless. Side effects of vaccines not so good though!
Visited November 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Terrible pratice
Rated 1 star out of 5
by Anonymous - Posted on 13 November 2024
Impossible to get an appointment- have to go online at 8am. Depending on what you enter you’ll get told to go to A&E, ring 111. They have no capacity for ‘routine appointments’ although I requested one and my notes online say it’s been triaged & outcome is to give patient an appointment they then sent a text to say they have no routine appointments & to contact them if it gets ‘urgent’ Where is the duty of care, where is the code of ethics, where is the DRs!’ They are advertising on here that they are taking new patients why ?! When you refuse to see the ones you have!! They are also now using a new AI system to scan letters and I’ve heard it has made errors on a friends letter & miscoded her diagnosis. Lawsuit waiting to happen, Used to be a decent surgery but is now a disgrace.
Visited November 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2024
I attended for my first annual diabetic review. The HCA was extremely friendly, explained all the steps before she did them and took the time to let me answer all the lifestyle questions fully. While thing was unhurried and pleasant. Thank you
Visited November 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled lovely staff
Rated 5 stars out of 5
by Peter Finch - Posted on 24 September 2024
Had my rsv injection yesterday and the nurse was brilliant and I had to change dates for flu and covid injections for myself and partner and the service was great,so very helpful,thankyou everyone.
Visited September 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Super practice and phlebetomist
Rated 5 stars out of 5
by Natalie Richards - Posted on 13 September 2024
I am so grateful and pleased with the super patient care of the phlebotomist who saw me I felt respected and listened to and treated with outstanding level of care thank you so much.
Visited September 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
Went for annual blood test yesterday. Completed online form last friday regarding some issues. Extra tests regarding these were already added to my blood tests. Excellent service
Visited August 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Locum doctor
Rated 2 stars out of 5
by Anonymous - Posted on 17 July 2024
Terrible bedside manner. Kept cutting me off while i was asking questions. Told me at least 3 times that my symptoms were probably ‘due to my age’, I’m not even 55. I left there feeling like they were very unhelpful to me and would hope that I wouldn’t see this doctor again!
Visited July 2024
Vine Medical Group - Health Centre has not yet replied.
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Review titled Pointless practice, if youhave an option go elsewhere
Rated 1 star out of 5
by Anonymous - Posted on 03 July 2023
We moved to the area in March 2022 and registered my husband at this practise as it was closest to our new home. we then spent the next 6 months trying to get him seen to finally get a blood test done in November and have never heard back about results or follow up. I am now looking to register him elsewhere as we still need to try and see a doctor. Their service is horrendous, they never reply to econsults, you cannot get through to anyone to get an appointment....and to be honest we still don't even know what GP he was registered with! Avoid even if you have the plague!
Visited July 2023
Vine Medical Group - Health Centre has not yet replied.
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Review titled Horrendous
Rated 1 star out of 5
by Anonymous - Posted on 24 May 2023
Having received a txt from a doctor about my problem and nothing done about it. Wait 3/6 months for another blood test when I’m in pain, tired, weight going up and constipated all in one. Absolutely disgusting. I really need to see or speak to a doctor but can’t. Reception think they are qualified to tell you what’s what. Over a month and I still haven’t seen or spoke to a doctor to say how my problem is affecting my daily life. I would not recommend this surgery to anyone, it’s got worse since covid.
Visited May 2023
Vine Medical Group - Health Centre has not yet replied.