Vineyard Hill Road Surgery
67 Vineyard Hill Road, Wimbledon, London, Greater London, SW19 7JLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Vineyard Hill Road Surgery.
Reviews
-
Review titled : Frustrating Experience with Appointment Rescheduling
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
Dear NHS, I am writing to express my frustration with the service I have received from my doctor. The Vineyard hill Road surgery )This is the second time I have called to inform you that I would be 10 minutes late, only to have my appointment moved without my knowledge. Each time, I have made the trip to the clinic, only to be told upon arrival that I need to reschedule. I am extremely upset because this has caused me to make two unnecessary trips, wasting my time and causing great inconvenience. This level of service is unacceptable, and I hope this issue can be addressed to prevent it from happening again in the future. Sincerely, Camilla tazzer
Visited June 2024
Vineyard Hill Road Surgery has not yet replied.
-
Review titled Wonderful
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
After changing from another surgery where I had a number of negative experiences, Vineyard has been a positive experience every time. There is never a long waiting time for my call to be answered, never a long wait to see the doctor and every receptionist, doctor and nurse I have seen has been pleasant, efficient and helpful. They actually listen to you and make eye contact. Can’t praise them enough. Thank you and Well done to the entire team for making the whole process such a positive one.
Visited June 2024
Vineyard Hill Road Surgery has not yet replied.
-
Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 12 March 2024
A box ticking service more interested in ensuring that you have had all the tests and been prescribed the drugs that trigger a payment. Hard to get an appointment in person. requests for repeat prescription take forever.
Visited March 2024
Vineyard Hill Road Surgery has not yet replied.
-
Review titled Responsive and compassionate Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
From the answering of the phone to the response of the Dr team I have found this practice to be excellent. They have responded promptly and kindly. They have worked hard to identify and meet my medical & emotional needs. They check up on how things are going. I believe they care. What more could patients ask for? Thank you Team. You are appreciated.
Visited September 2023
Vineyard Hill Road Surgery has not yet replied.
-
Review titled Disappointing
Rated 3 stars out of 5
by Anonymous - Posted on 10 June 2023
The level of care you get depends on the GP you’re booked in with. Some really take the time to try and help and unravel what’s going on, others are so dismissive and seem to want to get you off the phone/ out of their office so quickly that I question whether they’re in the right profession. Calling can be a nightmare too. Iv called in the afternoon before, been number 1 in the call queue the entire time and been left waiting for almost half an hour for someone to pick up. The nurses are lovely though. They should be doing so much better !
Visited June 2023
Vineyard Hill Road Surgery has not yet replied.