Wadebridge & Camel Estuary Practice
Brooklyn, Wadebridge, Cornwall, PL27 7BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant service
Rated 5 stars out of 5
by Dr Frank Kerrigan - Posted on 25 February 2025
Twice in the last week I have contacted the practice using the online Klinik form in relation to a leg infection. On the first occasion I received a callback within about half an hour and was in front of a very nice GP not much more than an hour later. On the second occasion I queried whether it might be wise to extend my drug treatment and less than 10 minutes after I submitted the form I received a text from the same GP to say a new prescription had been issued and would be ready to pick up from the local pharmacy (along with an invitation to contact them again if I had any concerns). In these days when we constantly hear how difficult it is to get treatment at GP surgeries, I can only say that my experience has been nothing short of exemplary! I can’t imagine this was a one-off either - the sort of outcome I obtained takes really good organisation and dedication which I suspect is applied to all patient interactions at this surgery. Well done and thank you to all at Camel Estuary Practice
Visited February 2025
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled 9:15 Telephone appointment with Wadebridge practise
Rated 5 stars out of 5
by Gary Bass - Posted on 15 October 2024
Just had a telephone appointment with Dr . A very patient and understanding person and I’m very grateful for her advice and guidance . Apologies Dr for taking up too much of your time but I’m very grateful . Gary Bass
Visited October 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Amazing service from dr s
Rated 5 stars out of 5
by Paula old - Posted on 11 July 2024
My dad is currently very poorly and often needs a lot of reassurance from a professional. Dr s is always there when needed and very quick to Call and pop over for a home visit. Dad really enjoys a little company and chat with him and he often asks when he can see him again. Just want to say a huge thank you for the care he has given so far
Visited July 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Poor
Rated 2 stars out of 5
by Anonymous - Posted on 17 June 2024
I went on Monday for appointment to have an ecg monitor fitted as they mucked up the previous one it took two months to get another appointment I explained I would have to use public transport as I don’t drive and I live in rock appointment made for Monday at 9. 30 I was up at 7.30 to make sure I got the bus. Bus was a few minutes late getting into wadebridge so by the time I walked to surgery I was 10 minutes late the reception said she would see if the nurse could see me! She came back said the nurse had a full clinic and couldn’t see me I would have to wait for another appointment! There were 2 patients in waiting room whether they were for dr or nurse I don’t know the monitor takes 5 minutes to attach to me !!! So then I had to wait 2 hours for bus to bring me home I will probably be waiting another 2 months for appointment now, I don’t call that duty of care ?
Visited June 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Computer says "No"
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
They are using the computer as a weapon to deter you from getting to see anyone. You must have a computer to make an appointment, otherwise you are made to feel inadequate. On their web page they have a complaints link (to make a complaint) but it does not work, so it's not easy to complain. Then there is the time it takes to get a response to anything and get an appointment. Not fit for purpose.
Visited January 2024
Wadebridge & Camel Estuary Practice has not yet replied.