Wadebridge & Camel Estuary Practice
Brooklyn, Wadebridge, Cornwall, PL27 7BSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing service from dr s
Rated 5 stars out of 5
by Paula old - Posted on 11 July 2024
My dad is currently very poorly and often needs a lot of reassurance from a professional. Dr s is always there when needed and very quick to Call and pop over for a home visit. Dad really enjoys a little company and chat with him and he often asks when he can see him again. Just want to say a huge thank you for the care he has given so far
Visited July 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Poor
Rated 2 stars out of 5
by Anonymous - Posted on 17 June 2024
I went on Monday for appointment to have an ecg monitor fitted as they mucked up the previous one it took two months to get another appointment I explained I would have to use public transport as I don’t drive and I live in rock appointment made for Monday at 9. 30 I was up at 7.30 to make sure I got the bus. Bus was a few minutes late getting into wadebridge so by the time I walked to surgery I was 10 minutes late the reception said she would see if the nurse could see me! She came back said the nurse had a full clinic and couldn’t see me I would have to wait for another appointment! There were 2 patients in waiting room whether they were for dr or nurse I don’t know the monitor takes 5 minutes to attach to me !!! So then I had to wait 2 hours for bus to bring me home I will probably be waiting another 2 months for appointment now, I don’t call that duty of care ?
Visited June 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Computer says "No"
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
They are using the computer as a weapon to deter you from getting to see anyone. You must have a computer to make an appointment, otherwise you are made to feel inadequate. On their web page they have a complaints link (to make a complaint) but it does not work, so it's not easy to complain. Then there is the time it takes to get a response to anything and get an appointment. Not fit for purpose.
Visited January 2024
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Impossible to get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 29 March 2023
I only joined the practice a few months ago and every time I try and book an appointment I am very frustrated. Today it took me an 30 minutes on hold (I tried twice yesterday but was told it I could not be connected due to a large volume of calls), only to be told there is no availability to book in advance. The alternative is to phone at 8.30 am and then be expected to take a call from the doctor within a 3 hour time gap that day. This is not always possible when you have work commitments. As a person with ADHD this makes an already stressful task even more stressful and results in me putting off seeing the doctor at all.
Visited March 2023
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Great physio
Rated 5 stars out of 5
by Joanne - Posted on 12 August 2022
I had an appointment with physio and it was very good. I had everything explained in detail to me and exercises given which have worked perfectly. I now have no more pain in that area.
Visited July 2022
Wadebridge & Camel Estuary Practice has not yet replied.
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Review titled Lovely doctors, dispensary awful!
Rated 2 stars out of 5
by Anonymous - Posted on 19 August 2022
The doctors are fab and I have never had an issue with any of them however the dispensary seriously needs a sorting out!! Never ever have my prescriptions ready on time, even if I come a week after they have said they will be ready they never are so end up having to wait a good 40 minutes for them to get it ready!! Horrendous! I only ever need one or two items per collection so nothing complex! They need a talking too or at least better time management!!!
Visited July 2022
Wadebridge & Camel Estuary Practice has not yet replied.