Walkden Medical Centre
2 Hodge Road, Walkden, Worsley, Manchester, Greater Manchester, M28 3ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 5 stars out of 5
by J A Tyson - Posted on 04 June 2024
Super friendly staff member,explained everything in detail and arranged for me to have a face to face appointment with GP. Extremely helpful and reassuring
Visited June 2024
Review titled Walkden Medical Centre
Replied on 14 June 2024
Dear J A Tyson - we very much appreciate your kind words and the time you have taken to rely them to us. I will ensure that the team are informed of the comments you have made - again, thank you. Richard. Practice Manager.
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Review titled Great Practice !
Rated 5 stars out of 5
by Wendy Gibson - Posted on 04 April 2024
I joined this practice around 3 years ago and I have always been treated with respect from the receptionists, the have always been lovely and go above and beyond to help with prescriptions etc up to March of this year I haven't had to see a doctor and from me phoning reception to explain my symptoms I was given an appointment within 48hrs I then saw my Doctor at my appointment I was told they were referring me for a scan which I received with 24hrs and had my scan a few days later I was then referred to Gynea at Salford Royal Hospital and I had my appointment and Biopsy a few days later and within 10 days I got my results so within a couple of weeks my problem was sorted and if it wasn't for the speedy way Walkden Medical Centre treated me and my condition I would still be sat home worrying myself sick so a massive Thank you to the doctor and the girls behind the reception desk ! I know what they go through with the great British public as I work with public also and know how stressful it can be ! They need medals ! 🏅 so big Thank you to you all at Walkden Medical Centre ❤️
Visited March 2024
Review titled Walkden Medical Centre
Replied on 14 June 2024
Dear Wendy - we very much appreciate your kind words and the time you have taken to rely them to us. I will ensure that the team are informed of the comments you have made - again, thank you. Richard. Practice Manager.
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Review titled Brilliant experience, friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 20 March 2024
Had a great first experience at this practice, everyone was helpful, friendly and informative. Came with my newborn and reception staff were so helpful in holding doors open, explaining the appointment et. the little things make such a big difference when dealing with vulnerable people and the staff here understand that. Huge thanks to everyone working here, GP, nurses and reception staff.
Visited March 2024
Review titled Walkden Medical Centre
Replied on 14 June 2024
Dear patient - we very much appreciate your kind words and the time you have taken to relay them to us. A positive experience is always our aim, particularly if it is your first with us. I will ensure that the team are informed of the comments you have made - again, thank you. Richard. Practice Manager.
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Review titled Cant get appointment
Rated 1 star out of 5
by Anonymous - Posted on 11 January 2024
Mental health issues being ignored.ran out of my prescription two months ago and i was supposed to get a phone call for a review of my medication. Next time i have an episode and want help i will go to a&e instead. Atleast that way my mental health issues will be taken seriously.
Visited October 2023
Review titled Walkden Medical Centre
Replied on 14 June 2024
Dear patient - as the practice manager here at the Walkden Medical Centre I am disappointed to read the comments you have placed with us. Clearly this was not a good experience and I am sure we need to do better to ensure that your future experiences are improved. I would value a conversation to learn more however and would welcome a call if you have the time to discuss these matters that you present. If you wish to have that discussion then do please call me by using the direct number to the practice - best wishes, Richard.
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Review titled Rude reception staff.
Rated 2 stars out of 5
by Anonymous - Posted on 09 May 2023
Reception staff expect to be treated with respect, however they talk to patients as if they are an inconvenience. They have an attitude of over importance and superiority. I was waiting for a prescription for medication originally missed off a prescription and was made to wait an extraordinary amount of time whilst the receptionist on duty at 1700 hrs on Tuesday 8th May would rather talk on the phone than do there job. very rude staff.
Visited May 2023
Walkden Medical Centre has not yet replied.
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Review titled Terrible receptionists and Experiences
Rated 1 star out of 5
by Anonymous - Posted on 14 April 2023
I have been going to this surgery for nearly 3 years since moving to the areas I can honestly say as someone who long term health issues its the worst surgery I've ever been to when it comes to receptionists and some of the communication from drs I can tell u five different horrible experiences I've had here because of rude abrupt unhelpful unkind receptionists who have got information wrong, made it very difficult to get medication I've needed for long term health issues and a double transplant I've had they make me feel anxious and emotional due to there non empathetic staff on reception and don't listen so I have repeat myself and go through alot of private and health issues with them , they refuse to help me with getting equipment and medication I've needed and honestly I've had to leave because they put my health at risk and made my time at this surgery terrible I have complained to the practice manager who is lovely but the receptionists are so unhelpful abrupt and rude
Visited March 2023
Walkden Medical Centre has not yet replied.