Wallingford Medical Practice
Reading Road, Wallingford, Oxfordshire, OX10 9DUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good experience
Rated 5 stars out of 5
by New patient - Posted on 13 June 2024
I attended here as a new patient today, after moving from 200 miles away. I was very apprehensive, as I had been with my previous surgery for a very long time. My experience couldn’t have been better. The receptionist was kind, and welcoming, and explained how the appointments were called (different!). I was seen right on time, and the Dr was so kind and welcoming too. I couldn’t be more pleased, and reassured tbh, Thank you all at Wallingford surgery.
Visited June 2024
Review titled Wallingford Medical Practice
Replied on 13 June 2024
Dear Patient Thank you for taking the time to share such wonderful feedback, which I will share with the team. Pete Practice Manager
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Review titled Poor service and not friendly
Rated 1 star out of 5
by Anonymous - Posted on 08 June 2023
Wallingford Gp Surgery is a busy practice with generally very good doctors … But, appointment staff are abrupt, sometimes rude, want to publicly know what your medical problem is in open plan and you can very much hardly Ever book an appointment on the same day or same week. You’re nearly always told to call back and book at 9am which is impossible to get through. Front office staff give off this vibe that you’re making life difficult for them in that they’re not friendly and speak down to patients. This GP surgery needs a total overhaul and clear understanding of what encompasses a friendly and helpful attitude to service. V poor - I’ve even had the appointment staff slam the phone down on me when I lost mobile signal for just a brief second. We are currently looking around at better alternative surgeries.
Visited June 2023
Review titled Wallingford Medical Practice
Replied on 15 June 2023
Dear Patient Thank you for your feedback. Could you e mail bobicb-ox.practicemanager.wallingford@nhs.net so the practice manager can look into this for you