Walnut Tree Surgery
14 Carlton Road, Southampton, Hampshire, SO15 2HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Margret Tuscano - Posted on 08 May 2024
I thank the whole team of Walnut Tree Surgery for the appointment of all vaccinations ,smear tests, GP and physiotheraphy appointments. I also extent my gratitude to the wonderful team of doctors,nurses and all staff for having a patient ear to us. Thank you for all the support.
Visited April 2024
Walnut Tree Surgery has not yet replied.
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Review titled Will not register you
Rated 1 star out of 5
by Anonymous - Posted on 01 February 2024
Despite being clearly within their catchment area on both their website and the NHS website (So14 6hx) they will not allow us to register. Either the receptionist has an outdated list or the website needs updating- hard to believe we're not in the catchment area for a GP 10 min walk away. It's left us with an 8 week old baby who can't get her jabs for weeks as our current local and other GPs don't have availability.
Visited January 2024
Walnut Tree Surgery has not yet replied.
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Review titled Dismissive, unhelpful staff
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2023
Booked covid and flu jabs; these were cancelled by the surgery just before I arrived and I was then told I was not eligible. When I insisted that I was, I had to help staff look at my records to find diagnosis meaning I am immunocompromised so eligible. They still didn't believe me, said the dr couldn't see any reason I should have the jabs abs they were too busy to discuss. Promised phone call later never came. I used NHS text message advising me if my eligibility to book the jabs to book them at a local pharmacy instead. Rude, dismissive reception staff at this practice.
Visited October 2023
Walnut Tree Surgery has not yet replied.
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Review titled Amazing practice! Amazing care!
Rated 5 stars out of 5
by S R - Posted on 23 August 2023
My family have been lucky enough to have been with the surgery for over 30 years. Throughout this time the care we have received has be outstanding. The reception team can't do enough to help and all of the doctors are fantastic. Thank you
Visited August 2023
Walnut Tree Surgery has not yet replied.
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Review titled If you are unwell, don't go here
Rated 1 star out of 5
by Anonymous - Posted on 09 June 2023
It tis so difficult to get an appointment, the reception staff & DRs do not want to help fi they can avoid it. They just send links, speak over you & leave you feeling absolutely distraught.
Visited June 2023
Walnut Tree Surgery has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Amy Gobey - Posted on 21 May 2023
We had recently registered with the surgery within the last year after moving to the area, sign up was easy and all online which I found much easier than going into the practice. When calling for an appointment the receptionists are always so lovely and willing to help and so far we have managed to get a same day appointment every time we have called which is amazing. We have seen about 3 different GP’s and they have all been so professional and understanding. They take their time to explain things and we have not felt rushed at all which is something we have experienced at previous practices. They are also great with our 18 month old daughter and the little play area is great when waiting. We just want to say thank you to everyone working at the practice. Your an amazing team of hardworking individuals. The Gobey family. :)
Visited May 2023
Walnut Tree Surgery has not yet replied.
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Review titled Great surgery
Rated 5 stars out of 5
by Fallon Pack - Posted on 28 December 2022
I have always found the reception staff polite friendly and very helpful. The doctor i saw for my appointment was lovely and made me feel like they actually cared about the patient and didn't rush me out the door to see the next. Much better than previous experiences at other practices. Thank you to the receptionists and doctors.
Visited December 2022
Walnut Tree Surgery has not yet replied.