WALTON MEDICAL CENTRE
1 Rice Lane, Liverpool, Merseyside, L9 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Called for an appointment at 8.00
Rated 3 stars out of 5
by Anonymous - Posted on 25 February 2025
Spoke to reception and requested face to face appointment. Was told I would be called with appointment. As no call received I called only to be told I would still get called and that it had not been finalised. After several hours no call so called again only to be told the surgery was closed that afternoon for training. Not at all impressed - online system not working on my phone so no appointment waited in most of the day - what do you have to do for an appointment and why do the reception team lie when they must have known I was not going to be seen as they were on half day.
Visited February 2025
WALTON MEDICAL CENTRE has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2024
Phoned at 8am Monday, phone answered at 8:10, GP call back 8:45,seen Face to face at 9:05 , prescribed antibiotics which I picked up from the adjacent chemist immedialty and was home with treatment within the hour. GP I saw very polite friendly and through can’t fault this practice
Visited February 2024
Review titled WALTON MEDICAL CENTRE
Replied on 05 March 2024
Thank you so much for taking the time to leave such a positive review. It is always nice to hear that the efforts of the staff is appreciated, especially at this time when there is so much negativity regarding GP Practices. I will pass your comments on and hope we continue to provide you with an excellent service. Regards Karen Practice Manager