Warley Road Surgery
118 Warley Road, Warley, Oldbury, West Midlands, B68 9SZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusting service.
Rated 1 star out of 5
by Anonymous - Posted on 09 September 2024
Called up today to book an appointment and the lady was really rude and insensitive, wouldnt give me an appointment at all. Lied saying there was none available. This is a usual occurrence- the staff are rude and insensitive. They do not care about you or your wellbeing. They will lie to you about the availability of appointments. Appointments arent ever available to book online. They run by emergency appointments only’ and will pick and choose. They have no way of speaking to patient's and its not just me, its my entire family who have been dealing with this disgusting and horrific behaviour. Any positive reviews are evidently either written by themselves. Staff working arent even properly qualified by the sounds of things.
Visited September 2024
Warley Road Surgery has not yet replied.
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Review titled Worst GP
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2024
You can not get appointment at this surgery even if you have called 111 and being told by the service they will say the doctor is to busy, for little children you can't get a appointment they will tell you go to a walk in centre. If you want any appointment wait 3 weeks which is a joke. The staff are very rude and unprofessional.
Visited August 2024
Warley Road Surgery has not yet replied.
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Review titled Helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2024
This has been my families practice for almost 10 years and I can honestly say that I have always found them helpful. I have never struggled to get an appointment, as long as I call at 8am. In November I had been referred by 111 for an appointment, but when I called the surgery was fully booked. After explaining my symptoms the very kind lady said she would call back in 5 minutes. When she did she had juggled patients around so I could be seen. Resulting in being sent to A&E and hospitalised with Pneumonia. I'm very grateful that the staff were so accommodating. It could of saved my life. The doctors in this surgery are very good. I have always received the care and referrals needed. Very happy with the service!!
Visited November 2023
Warley Road Surgery has not yet replied.
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Review titled great place
Rated 5 stars out of 5
by Hardev bains - Posted on 04 September 2024
i was given an geo laptop by the surgery which is extremely helpfull to log on to nhs app where i can see all my health records from the gp and also i can request my repeat perscriptions and even check all my performed tests i.e blood test results i appreciate much appreciated with all the support from the named members of the surgery you can do all the activities from this laptop. thankyou very much for offering this laptop to me
Visited October 2023
Warley Road Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 March 2023
They offer timely appointments and the Doctors are caring and efficient. They offer telephone and face to face appointments when necessary.
Visited March 2023
Warley Road Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by JANET WYER - Posted on 10 March 2023
I have been a oatient here for many years and have always found the staff to be polite, friendly and extremely helpful. I recently saw the doctor with an ongoing medical condition and left feeling reassured and listened to. I also have regular appointments with the nurse who I also find very friendly and helpful. It's a lovely friendly and caring practice.
Visited February 2023
Warley Road Surgery has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2023
Lazy, rude and unprofessional staff. This surgery is absolutely terrible and you have to call multiple times just to get an appointment or get anything done from this surgery. They do not care about their patients and are extremely lazy.
Visited January 2023
Warley Road Surgery has not yet replied.
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Review titled Terrible surgery
Rated 1 star out of 5
by Mr Singh - Posted on 09 March 2023
The staff are rude. The practice is mismanaged. The GP is away from the surgery often so you deal with a different locum every time. They never call back. There are no consistent standards just excuse after excuse. I gave up with surgery and my new surgery is many times better, so when they blame their failures on nationwide problems it is exaggerated.
Visited December 2022
Warley Road Surgery has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2023
My last visit handled my concern very quickly and professionally as they are always. They explained the tests to be carried and booked my tests quickly. I don’t believe I would get better help even if I went private, friendly, helpful team.
Visited October 2022
Review titled Warley Road Surgery
Replied on 12 January 2024
Dear Patient, thanks so much for your lovely comments. I will share your review with the team and I'm sorry for the slow response ! Happy New Year Meeta Arhi - Minhas