Watton Medical Practice
24 Gregor Shanks Way, Watton, Thetford, Norfolk, IP25 6FAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgusted
Rated 2 stars out of 5
by Mrs levin - Posted on 04 April 2023
A receptionist is not helpful to a cancer patient that needs blood tests at a certain time for the hospital. Refuses to make the appointment for the test 3 weeks in advance and then when there are no appointments, he sends a 73 year cancer patient 25 miles to get the blood test done at a hospital, rather than speaking to the nurses at the surgery to see if they can fit the patient in.
Visited March 2023
Watton Medical Practice has not yet replied.
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Review titled Fast response, great service
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
Phoned with concerns in the morning, full examination completed in the afternoon with clear plan for further investigations. Seen by Dr M, phenomenal Dr whom was extremely understanding and realistic with timings and expectations. Excellent service, very efficient and keen to resolve any issues.
Visited December 2022
Watton Medical Practice has not yet replied.
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Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2022
Completed form online, phonecall 30 minutes later and appointment 2 hours after that. Could not have asked for a quicker response time. Thank you
Visited December 2022
Watton Medical Practice has not yet replied.
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Review titled Speedy response
Rated 5 stars out of 5
by Jan Hatchell - Posted on 08 December 2022
I had been suffering with a bad cough after having a virus for a few weeks previously. After a triage call I was given a face to face appointment, which led to a diagnosis of a chest infection. After a week of antibiotics I was feeling so much better, I realised how unwell I had been. So grateful for being seen and treated so quickly. I only have positive experiences with all the team at Watton! Thank you
Visited November 2022
Watton Medical Practice has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by Wendy - Posted on 08 December 2022
Ive had a few occasions whereby my 1 year old daughter has needed to see a doctor with difficulties breathing. We’ve been seen by the same doctor each time and he was nothing but incredible in such awful circumstances. Thank you
Visited October 2022
Watton Medical Practice has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
Filled in the online form and had a phone call within 10 minutes. After speaking with the GP I had a face to face appointment & examination within the hour ( over lunchtime) you couldn’t ask for better.
Visited October 2022
Watton Medical Practice has not yet replied.
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Review titled Polite and courteous receptionists
Rated 4 stars out of 5
by Anonymous - Posted on 22 September 2022
Receptionists were extremely polite and arranged an appointment later that day, after a 5minute wait on hold. The fact that they manage to remain professional and courteous despite the amount of abuse they seem to get, should be commended! Somehow people seem to think the high number of calls they receive is their fault..!
Visited September 2022
Watton Medical Practice has not yet replied.
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Review titled Fast response
Rated 5 stars out of 5
by Stuart - Posted on 08 December 2022
Today my daughter had a choking episode at school where she required her support teacher to do abdominal thrusts to clear the blockage. Advised to seek medical advice I contacted the surgery and spoke to a lovely lady who took all the details and was in contact with the duty doctor and with 10 minutes on the phone the doctor advised that if she is her normal self and eating and drink there is no reason for medical intervention. Thank you.
Visited August 2022
Watton Medical Practice has not yet replied.