Watton Medical Practice
24 Gregor Shanks Way, Watton, Thetford, Norfolk, IP25 6FAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 23 May 2023
I had reason to attend WMP on Monday morning. The patient at the front of queue had very little English and was using the translation app on her phone. The receptionist remained calm and professional throughout a protracted exchange and at no time did she make the young lady feel uncomfortable. Well done that receptionist. My own query was dealt with quickly and efficiently. Praise where praise is due.
Visited May 2023
Watton Medical Practice has not yet replied.
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Review titled Blood test
Rated 5 stars out of 5
by Sandra Sapey - Posted on 25 April 2023
I had a text from the surgery asking for a comment on my visit of 24th Appril for a blood test. I couldn't follow the information given so have decided to give a review on here! I had my blood test - not a mark on my arm today - and had good chat to the nurse who happened to be the COPD nurse at the surgery. I found out that my current meds for the above needed a bit of a tweak and a prescription was ordered for next day collection. The appointment was really good and I felt loads better after some things were explained to me. Let's hope that after the past couple of years we can get back to a sort of normality and renew the relationships we had with staff before covid. I have to have an appointment with the COPD nurse in 3 months and was disappointed that I couldn't pre-book but I was promised that I would get a text to remind me to book nearer the event. All in all a very successful trip.
Visited April 2023
Watton Medical Practice has not yet replied.
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Review titled Disgusted
Rated 2 stars out of 5
by Mrs levin - Posted on 04 April 2023
A receptionist is not helpful to a cancer patient that needs blood tests at a certain time for the hospital. Refuses to make the appointment for the test 3 weeks in advance and then when there are no appointments, he sends a 73 year cancer patient 25 miles to get the blood test done at a hospital, rather than speaking to the nurses at the surgery to see if they can fit the patient in.
Visited March 2023
Watton Medical Practice has not yet replied.
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Review titled Fast response, great service
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
Phoned with concerns in the morning, full examination completed in the afternoon with clear plan for further investigations. Seen by Dr M, phenomenal Dr whom was extremely understanding and realistic with timings and expectations. Excellent service, very efficient and keen to resolve any issues.
Visited December 2022
Watton Medical Practice has not yet replied.
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Review titled Great Service
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2022
Completed form online, phonecall 30 minutes later and appointment 2 hours after that. Could not have asked for a quicker response time. Thank you
Visited December 2022
Watton Medical Practice has not yet replied.
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Review titled Speedy response
Rated 5 stars out of 5
by Jan Hatchell - Posted on 08 December 2022
I had been suffering with a bad cough after having a virus for a few weeks previously. After a triage call I was given a face to face appointment, which led to a diagnosis of a chest infection. After a week of antibiotics I was feeling so much better, I realised how unwell I had been. So grateful for being seen and treated so quickly. I only have positive experiences with all the team at Watton! Thank you
Visited November 2022
Watton Medical Practice has not yet replied.