Weavers Medical
Prospect House, 121 Lower Street, Kettering, Northamptonshire, NN16 8DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2022
Friendly & efficient staff, from Drs to receptionists, and good service when needed. Particularly impressed with the online service which I have used several times to sort any problems I may be having.
Visited November 2022
Review titled Weavers Medical
Replied on 23 November 2022
Dear Patient Thank you for taking the time to leave us some feedback on our services. I am glad you have found the online service useful. It allows us to deal with problems without patients needing to go through the process of phoning up which means we can deal with problems in a timely manner but also leave the phone lines free for those that need to call. It is so nice to hear that you find the staff 'friendly and efficient' as these are two of the things we strive to be. We may not achieve this 100% of the time but we do try hard. Many thanks Weavers Medical
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Review titled Good practice
Rated 4 stars out of 5
by Phillip cooper - Posted on 10 October 2022
Had blood taken, had the biggest bruise ever….? Poor when they shout your name with face masks on, impossible to hear some names, and with Radio 2 on, stick to the screen as using both is confusing !
Visited October 2022
Review titled Weavers Medical
Replied on 12 October 2022
Dear Mr Cooper Thank you for taking the time to leave a comment. I'm sorry your blood test caused to to be bruised. We have lots of experienced blood-takers and also employ a specialist 'phlebotomist' to take blood. They are gentle souls and don't normally cause any bruising. For calling in patients the choice of using screens versus calling out patient names is something we have thought long and hard about. We would try to use both as sometimes patients may have either hearing or visual difficulties and we need to make the process as easy as possible for them. I appreciate your comment about masks and hopefully if the rate of new infections starts to drop again we all be able to dispense with these - we agree that they make communication difficult. It is currently an NHS mandate that staff need to wear masks - for the protection of patients - but we will stop when we are able to. Weavers Medical
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Review titled Excellent service and very friendly staff
Rated 5 stars out of 5
by Claire - Posted on 08 October 2022
I attended the drive through clinic this Saturday morning for my flu jab and covid booster. Extremely organised didn’t have to wait at all. There was a doctor checking that I was able to have them. Then I drove through to the nurses from the practice who were very friendly and calming. Both injections done and out within less than 5 minutes. Really appreciate the staff working extra at the weekend to provide the service - excellent.
Visited October 2022
Review titled Weavers Medical
Replied on 12 October 2022
Dear Claire Thank you for taking the time to leave a comment. We are glad that you found the 'Drive Thru' vaccination experience to be a good one. We have refined this over the course of the pandemic to date and find it is efficient and keeps people safe at the same time. Offering the vaccinations on a weekend also gives patients who work in the week more options to attend so we certainly find them very effective. Weavers Medical