Wellington Health Centre
16 Wellington Road, St Johns Wood, London, Greater London, NW8 9SPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great and helpful receptionist
Rated 4 stars out of 5
by Shadi mahsa - Posted on 03 March 2025
Very polite, helpful receptionist. I had to ask his name for being such a great help. His name is Daniel.
Visited March 2025
Wellington Health Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Wim Hance - Posted on 23 October 2024
My blood pressure is being monitored by the practice nurse, who is terrific. I recently needed to refer myself to an alternative hospital concerning an ongoing health issue, and the practice staff went beyond expectations in facilitating the change. This is an excellent practice staffed by conscientious professionals. I am very happy with the service provided, and I commend them unreservedly.
Visited October 2024
Wellington Health Centre has not yet replied.
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Review titled Great Practice i have ever experienced
Rated 5 stars out of 5
by T Islam - Posted on 03 October 2024
I had an appointment with practice nurse for yearly health review and flu jab . Receptionist always makes me happy and as soon as i go in , practice nurse was listening me very well and she did everything so professionally. i am very grateful to them .
Visited October 2024
Wellington Health Centre has not yet replied.
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Review titled Poor Care & Difficult to Make Appointments
Rated 1 star out of 5
by Anonymous - Posted on 11 November 2024
I have spent several hours on the phone trying to secure an appointment with this clinic only to be cut off when I reach the top of the queue. This has happened multiple times. I had an appointment with a Trainee Doctor who was unable to prescribe me any medication and was advised to make another appointment for a prescription of birth control. For other maladies I received a follow up message telling me to seek alternative private solutions for these issues, despite these treatments being listed on the NHS website. Additionally they initially declined to take over a prescription previously provided by a private doctor, despite it being a medication covered by the NHS. And finally, I cancelled one appointment with them due to a scheduling conflict, this took me considerable time to contact the clinic and despite having cancelled with their staff, later received a text from the clinic telling me that I had failed to cancel my appointment and denied them the opportunity of assisting someone else in my absence.
Visited April 2024
Wellington Health Centre has not yet replied.
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Review titled Not amused
Rated 3 stars out of 5
by Anonymous - Posted on 11 October 2023
Left on hold for 30mins...message came on, apologised for being busy then cut off!! I managed to be next caller on line and then the call was terminated
Visited October 2023
Review titled Wellington Health Centre
Replied on 12 October 2023
Good afternoon, I am sorry to read your review and it sounds as if you have experienced a fault on the line. I would be grateful if you would please contact the practice to discuss this as we do not have a holding facility which allows patients to hold for 30 minutes, so I would like to investigate the matter further with dates and times. Please email whcadmin@nhs.net with your details and I will call you directly. Thank you. The Practice Manager