Werrington Health Centre
13 Skaters Way, Peterborough, Cambridgeshire, PE4 6NBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Deteriorated
Rated 2 stars out of 5
by Anonymous - Posted on 08 November 2024
I had a poor experience trying to book a GP appointment. I called at 8:02 a.m. and spent 57 minutes on hold, only to be informed that no appointments were available. The option for requesting a call back is ineffective, as calls can be easily missed due to phone settings or poor reception. The current appointment line process would benefit from an improvement, such as a notification to inform callers if all appointments have been booked while they are on hold, to prevent wasted time. Overall, the process feels like a lottery and the service has noticeably deteriorated.
Visited November 2024
Werrington Health Centre has not yet replied.
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Review titled Saved my life
Rated 5 stars out of 5
by Sheila Walsh - Posted on 28 July 2023
I was seen due to cancer scare. Was dealt with promptly and they were full of concern and fast tracked me. I am now getting excellent treatment at the hospital and making good progress. The doctors nurses and reception have always shown me kindness. They should be given the respect they deserve and we have to deal with all of them with upmost respect for the hard job they are doing.
Visited July 2023
Werrington Health Centre has not yet replied.