West End Road Surgery
62 West End Road, Southampton, Hampshire, SO18 6TGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolutely brilliant did my blood test
Rated 5 stars out of 5
by Anonymous - Posted on 26 March 2025
I went in yesterday to have a blood test done and was seen by a brilliant lady, I am extremely scared of needles and had a meltdown when I got in the room the woman who did the test was absolutely fantastic she was calm and caring, her patience with me was so appreciated and eventually calmed me enough to have it done even after when I was feeling unwell she was fab, laying me down and getting me a glass of water, chatting away until I felt better. I would recommend this lady to anyone she is an absolute asset to the surgery! Thank you very much!
Visited March 2025
Review titled West End Road Surgery
Replied on 27 March 2025
Dear Patient Thank you very much for your feedback. We greatly appreciate you taking the time to leave this review. This will be shared with the team. Bitterne Surgery
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Review titled Greatest good practice I have ever had
Rated 5 stars out of 5
by Col.marshall Cooper - Posted on 11 August 2024
They have done all what I have asked them to do for me and if it cannot be done on the day they will try and get something sorted out for me and the people on the phones are very under standing and get it sorted ASAP
Visited August 2024
Review titled West End Road Surgery
Replied on 12 August 2024
Dear Col.Marshall Cooper Thank you kindly for your feedback and we appreciate you taking the time to write a review. We endeavour to try our best at the Practice. Kind Regards Bitterne Surgery
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Review titled Appointments
Rated 5 stars out of 5
by Debbie young - Posted on 21 February 2024
Appointment have to be booked daily that morning..i spoke to receptionist asking if i could pre book for the following morning as i have a 2 hours journey to take my elderly mother.. to arrive and take her....amazing result thank you for listening to our needs...
Visited February 2024
Review titled West End Road Surgery
Replied on 01 March 2024
Good Morning Debbie, Thank you for taking the time to give the Practice feedback about your experience. This is greatly appreciated by the staff. Many Thanks Bitterne Surgery
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Review titled Brilliant service
Rated 5 stars out of 5
by Dawn Hawkins - Posted on 28 November 2023
I just want to thank the reception staff fir being really helpful and caring. At the beginning of this year it was a very difficult time and tge did everything they could to help. The GP's nurses and paramedics have done everything they could to make my experience the best it could be. Thank you all very much. You are the best. Please feel free to pass this on
Visited November 2023
Review titled West End Road Surgery
Replied on 04 December 2023
Dear Dawn, Many thanks for your feedback. The Practice appreciates the wonderful comments and we will share them with the whole team. Bitterne Surgery